From Monday 14 June our Call Out service will resume.
This will be a limited service and may not be available every day or evening of the week. You can contact us on 0800 05 10 434 to report ongoing anti-social behaviour.
If a call out is required, we will discuss Covid safety with you ahead of our arrival. If you require advice only, please contact us at ASBIT@aberdeencity.gov.uk and an officer will respond within 3 working days.
"All residents have a right to live peacefully in safe and secure communities."
The Antisocial Behaviour Investigation Team's aim is to help make sure that all citizens can live peacefully in safe and secure communities. We will rigorously investigate antisocial behaviour complaints and always give residents affected by antisocial behaviour help and support to make them feel safer.
Our services are available between 9am - 4am each day. We provide:
- A call-out service responding to antisocial behaviour complaints.
- General advice and support to residents affected by antisocial social behaviour.
- Proactive investigation of antisocial behaviour complaints.
- Support for homeowners, private sector landlords and other agencies to deal with antisocial behaviour quickly and effectively.
We will gather evidence of antisocial behaviour and ensure that appropriate action is taken quickly so that antisocial behaviour stops. We work with a wide range of services and communities to help ensure that effective solutions are delivered.
Our enforcement powers
Most complaints can be dealt with effectively without the need to use enforcement measures. Discussion and mediation can be very effective to stopping antisocial behaviour complaints. However, we have enforcement options available to us which will use when these are required.
We can issue 'on the spot' warnings and fixed penalty notices to deal with noise nuisance from domestic homes. When neighbours are causing unreasonable noise we can issue a formal warning notice. If this warning is ignored and we have established that a noise nuisance exists, a fixed penalty notice for £100 may be served. In some cases, we can seize the noise making equipment.
We can also make applications for Antisocial Behaviour Orders (ASBOs). ASBOs are preventative orders intended to protect people in the community affected by antisocial behaviour from further acts or conduct that would cause them alarm or distress. An ASBO is a court order which prohibits, either indefinitely or for a specified period, a person from doing anything described in the order. Breach of an order is a criminal offence which can result in a fine and imprisonment.
We need to know to be able to help
There is no point in suffering in silence. We can only tackle antisocial behaviour if you tell us about it and how it is affecting your quality of life. We are committed to tackling antisocial behaviour and need to know when and where it is happening so that they can target those causing the problems, the area in which it is happening and introduce suitable and effective solutions. You can report antisocial behaviour in a number of ways, from contacting your local housing office, calling the police, or if you wish to remain anonymous by calling Crimestoppers. Any information you provide will be treated in the strictest confidence.
Antisocial Behaviour Investigation Team
Aberdeen City Council