How we use your information
When you make a complaint regarding antisocial behaviour, Aberdeen City Council keeps a record of the information you provide in our database. This information will include your name and address and details of your complaint. The information you give us will be shared with our housing teams, social care and wellbeing teams, city wardens, Police Scotland, Scottish Fire and Rescue, NHS Grampian and other third sector agencies (e.g. Community Mediation, Victim Support etc.) who work collaboratively in addressing antisocial behaviour in our communities.
How long we keep your information for
We will keep your information for 2 years from the date of the last complaint for the offending property.
You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. Please email the Council’s Data Protection Officer on DataProtectionOfficer@aberdeencity.gov.uk or write to:
Data Protection Officer
Aberdeen City Council
Business Hub 6
Level 1 South
You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.
Our legal basis
Wherever Aberdeen City Council processes your data we need to tell you what our legal basis in Data Protection law for doing so. The Council understands our legal basis for processing your data as Article 6(1)(e) of the General Data Protection Regulation. This is because this activity is necessary as part of our public task as a local authority to investigate complaints of antisocial behaviour under The Antisocial Behaviour etc. (Scotland) Act 2004.