Report damp, water penetration, dirty houses


If you are a council tenant, please report any issues with damp to the Housing Repairs team and an inspector will attend within three working days to asses the problem.

You can use the online form to report the following public health issues:

  • Damp - condensation
  • Damp - rising damp
  • Damp - penetrating damp
  • Damp - other
  • Water penetration
  • Dirty house


Damp can occur in a property for a variety of reasons:

  • Rising damp occurs when moisture from the ground under and around a building rises up within the external or internal walls.
  • Penetrating damp occurs when moisture penetrates through external walls or roofs.
  • Condensation dampness generally happens when a property can’t deal with normal levels of water vapour because of a lack of insulation, ventilation or heating, or a combination of all of these things.

SCARF can provide information and advice regarding damp in your home. They can be contacted on 01224 213 005.

If you are not a Council tenant you can report issues with dampness to the Environmental Health service and an officer will investigate within five working days.

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