Report damp, water penetration, dirty houses

You can use the online form to report the following public health issues:

• Damp - condensation
• Damp - rising damp
• Damp - penetrating damp
• Damp - other
• Water penetration
• Dirty house

Dampness

Damp can occur in a property for a variety of reasons:

• Rising damp occurs when moisture from the ground under and around a building rises up within the external or internal walls.
• Penetrating damp occurs when moisture penetrates through external walls or roofs.
• Condensation dampness generally happens when a property can’t deal with normal levels of water vapour because of a lack of insulation, ventilation or heating, or a combination of all of these things.

SCARF can provide information and advice regarding damp in your home. They can be contacted on 01224 213 005.

If you are a council tenant, please report any issues with damp to the Housing Repairs team and an inspector will attend within three working days to asses the problem.

If you are not a Council tenant you can report issues with dampness to the Environmental Health service and an officer will investigate within five working days.