Your data: voluntary throughcare

How we use your information

Voluntary throughcare or assistance services are available to those who are not subject to statutory supervision on release from prison. These services may be requested while in custody or up to 12 months after release. If you request Voluntary Throughcare Assistance you will be allocated a Supervising Officer who will open a case file for you in our Case Management System (CareFirst) and who will keep records about you in your case file during this time. If we already have a case file for you then we will add these records to your existing case file.

Your case file will be treated confidentially but you should be aware that there are some limited circumstances when we may be required to share information about you, particularly to prevent risk of serious harm to you or to others.

Sometimes, during the process of supporting you, you and your Supervising Officer may decide that it would be beneficial to refer or support you to access other Council services (for example, housing) or outside organisations for further help or support. To do this on your behalf will normally mean the Supervising Officer sharing some information about you with that service or organisation. If this is the case, this will always be discussed between you and your Supervising Officer, on a need to know basis, and be done with your agreement.

We may also be required to provide information from case files to Scottish Ministers as part of the Protection of Vulnerable Groups Scheme. This is something we are required to do under Section 19 of the Protection of Vulnerable Groups (Scotland) Act 2007.

How long we keep your information for

At the end of your voluntary throughcare contact, we will close your case file, unless you have any other interactions with the Council’s Criminal Justice Social Work Service. We keep closed case files for the current year, plus five years, from the point at which your case is closed.

Your rights

You have rights to your data, including the right to ask for a copy of it. See more information about all of the rights you have. You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for your data. Wherever the Council processes personal data, we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis for processing personal data in relation to providing voluntary throughcare as Article 6(1)(e) of the General Data Protection Regulation.  This is because the provision of voluntary throughcare is a part of our public task, as set out in the Social Work (Scotland) Act (Section27(1)(c)) 1968, as amended. In carrying out this task, the Council is also likely to process special categories of personal data. The Council understands our legal basis for doing so as Article 9(2)(h) of the General Data Protection Regulation, because processing is necessary for the provision of health or social care or treatment or the management of health or social care systems and services.


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