Your data: verifying European passports on behalf of the Home Office

How we use your data

Aberdeen City Council collects your personal data in order to provide the European Passport Verification Service on behalf of the Home Office. We will process your information in order for you to make an appointment with us. When you attend the appointment we will photocopy your passport and forward the copy to the Home Office on your behalf along with your required original documents. We may share further information with the Home Office as is necessary to process your application. We also use your contact details to ask for feedback to help us improve our service.

How long we keep your information for

The information you have provided will be kept securely until it is sent to the Home Office. We will retain a copy of the documentation for the current year and another 3 years and then it will be securely disposed of.

Your rights

You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it. You can email the Council’s Data Protection Officer on or write to:

Legal and Democratic Services
Business Hub 6
Level 1 South
Marischal College
AB10 1AB

See more information about all of the rights you have. You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for your information. Wherever we are processing personal information we need to make sure we have a legal basis in data protection law. The Council understands our legal basis for processing personal data for the purposes of European Passport Verification Service as Article 6(1)(b) of the General Data Protection Regulation, as you are entering into a contract with us, or taking steps at pre-contract stage, for us to provide the service.

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