Your data: traffic management and road safety

How we use your data

Aberdeen City Council will use the personal information to contact you with reply to your enquiry.

The Council is obliged to participate in the National Fraud Initiative in Scotland and, in terms of this, passes information to Audit Scotland for data matching to detect fraud or possible fraud. You can find details of this exercise on Audit Scotland’s website.

How long we keep your information for

We will keep your information for three years from the date your form is submitted.

Your data will be stored on secure servers within the EEA by our supplier Firmstep Ltd and on servers maintained by Aberdeen City Council in our local data centre with BrightSolid.

Your rights

You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. You can contact the Council’s Data Protection Officer by email on or write to:

Data Protection Officer
Marischal College
AB10 1AB

See more information about all the rights you have.

You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for the information you provide. Wherever we process personal information we have to make sure we have a basis for doing so in Data Protection Law. We understand our basis as Article 6(1)(c) of the General Data Protection Regulation. This is because we undertake this activity as a legal obligation under the Disabled Persons’ Parking places (Scotland) Act 2009.

Where we process special categories of information, we need to have a legal basis for doing so. The Council understands their basis for processing special categories of personal information to be Article 9(20(g) because the processing is necessary for reasons of substantial public interest.

The Council has a legal obligation under Part 2A of the Public Finance and Accountability (Scotland) Act 2000, to provide Audit Scotland with data to carry out data matching exercises for the purpose of assisting in the prevention and detection of fraud.

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