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Your data: Sensory Support Service

Why are we asking for your information?

The Sensory Support Service supports children and young people with vision or hearing loss. In order to assess and support your child most effectively, we will collect relevant information about your child. Any decisions about the help your child needs will be discussed with you.

As part of Aberdeen City Council, we will only share information to get help for your child (apart from in child protection situations). We have an agreement with our partner agencies: Police Scotland, NHS Grampian, Moray Council and Aberdeenshire Council which governs how we share data. Our partner agencies are listed on our education website. This will give you further details of the information that we share with each partner.

Throughout the time that your child, or young person is receiving support, we will keep records about the type of support they are given and the progress they are making. This information will be stored safely and securely for a period of 5 years after your child has stopped receiving school education, as required by The Pupils’ Educational records (Scotland) regulations 2003 unless we have a legal obligation to keep the information for a longer period of time. We will also keep general data about how we support children so that we can audit service provision.

Your rights

You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. Please contact the Council’s Data Protection Officer by email on or write to:

Data Protection Officer
Aberdeen City Council
Business Hub 6
Level 1 South
Marischal College
AB10 1AB. 

See more information about all of the rights you have.

You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for this information about you. Wherever the Council processes personal data, we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis for processing personal data in relation to the Sensory Support Service as Article 6(1)(e) of the General Data Protection Regulation. This is because providing the Sensory Support Service is part of our public task, under the Education (Scotland) Act 2016, Education (Additional Support for Learning) (Scotland) Act 2009 and the Children and Young People (Scotland) Act 2014. In carrying out this function, the Council is also likely to process special categories of personal data. The Council understands our legal basis for doing so as Article 9(2)(g) of the General Data Protection Regulation, because processing is necessary for reasons of substantial public interest.

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