How we use your information
Aberdeen City Council has a statutory duty to explain the nature and effect of the four Self-directed Support options that are available for individuals or their legal representatives to select from in respect of their preferred care delivery arrangements.
The Council has developed a SDS-specific webpage to provide relevant information to help individuals, relatives, legal representatives, practitioners or providers with their queries. If you contact us with a query about Self-directed Support, we will use your contact details to provide you with an informed answer.
How we share your information
We are required by law to protect children and adults from harm or from the risk of harm. If your query contains information that makes us think that someone is being harmed or is at the risk of harm then we will share your personal details and your query with other colleagues for them to evaluate using relevant safeguarding criteria.
How long we keep your information for
We will keep your information for five years from the end of the current financial year.
Your rights
You have rights in relation to your data including the right to ask for a copy of it. See more information about all of the rights you have and how these work in practice, as well as contact details for the Council’s Data Protection Officer. You also have the right to make a complaint to the Information Commissioner’s Office if you think we haven’t handled your data properly.
Our legal basis
Aberdeen City Council is the Data Controller for your information. Wherever the Council processes personal data we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis for processing your personal data is as follows:
| What we do | Why we do it | What our legal basis is | Where we get our legal basis from |
|---|---|---|---|
| Collecting, using and retaining personal data supplied (name, email address, possible mobile number) | To provide an informed response to enquiries relating to SDS |
Public Task Provision of Social Care |
Social Care (Self-directed Support)(Scotland) Act 2013 |
| Share relevant information with appropriate Social Work manager so that they can evaluate using relevant safeguarding criteria | We may do this if the information that you have supplied us indicates that a child or adult is being harmed or is at risk of being harmed | Legal Obligation |
Children’s (Scotland) Act 1995 Adult Support & Protection (Scotland) Act 2007 |