How we use your information
Aberdeen City Council’s Children’s and Adult Social Work teams support individuals to have greater choice and control over how they receive self-directed support. You or your representative have chosen to receive a direct payment, which is a payment to a person or third party to purchase your own support. In order to arrange, manage and monitor direct payments, the Council will collect and store information about you, and your representative, if you have one.
It would be helpful if you change your telephone number, email, or address, to contact us and we can update your personal information. Contact SDS Team by email SDSHelpline@aberdeencity.gov.uk or by telephone on 01224 523837.
How we share your Information
We are required by law to protect the public funds we administer. This means we may also share information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.
We will share your information with Prepaid Financial Company who provide us with the direct payment card account, if you chose to receive your Direct Payment this way.
How long we keep your information for
We keep information about direct payments for 6 years from the end of the current financial year.
Your rights
You have rights in relation to your data, including the right to ask for a copy of it. See more information about all the rights you have and how they work in practice, as well as contact details for the Council’s Data Protection Officer. You also have the right to make a complaint to the Information Commissioner’s Office if you think we haven’t handled your data properly.
Our legal basis
Wherever Aberdeen City Council processes personal data we need to tell you what our legal basis is in Data Protection law for doing so. The Council understands our legal basis for processing personal data in relation to you as follows:
| What we do | Why we do it | What our legal basis is | Where we get our legal basis from |
|---|---|---|---|
| Collecting and using and retaining information to administer, manage and monitor Direct Payments to meet service users support plan outcomes | So we can administer, manage and monitor Direct Payments to meet service users support plan outcomes, and so we can demonstrate that we have done so | We have a legal duty to provide this support Article 6(1)(e) Article 9(2)(h) Provision of Social Care |
Social Care (Self-directed Support) (Scotland) Act 2013 |
| Sharing with Prepaid Card Provider | So the card provider can provide you with a prepaid card and can manage their relationship with you as card holder | Part of our Public Task Article 6(1)(e) |
Social Care (Self-directed Support) (Scotland) Act 2013 |
| Sharing with Prepaid Card Provider | So the card provider can carry out proportionate ‘Know Your Client’ checks as part of their responsibilities under Anti-Money Laundering Regulations | It is in the legitimate interest of a third party (the card provider) | The card provider’s legitimate interest in demonstrating compliance with Anti-Money laundering regulations |
| Sharing information with other bodies responsible for auditing or administering public funds | To prevent and detect fraud, to protect public money | We have a legal best value duty Article 6(1)(c) |
Local Government in Scotland Act 2003 |