Report a street light problem

Roads operations have resumed across all areas of the city.

Due to a backlog of defects we kindly ask for patience whilst our teams work hard to recover from the lockdown period. Work carried out will be priority based on the severity of the defects.

We are responsible for looking after all street lights in Aberdeen City Council except those on private or unadopted roads.

We take the safety of the public very seriously, and appreciate you telling us about potential problems. Please let us know about problems such as:

  • Street lights out.
  • Street lights not coming on at the correct time.
  • Damaged lamp post.


A street light problem that is causing a clear and immediate danger can be treated as an emergency. For any problems that are classed as an emergency please call us on 03000 200 292 (option 5, then option 1). We will attend within 4 hours and if required make it safe.

Examples of an emergency include:

  • Damage to street light cables.
  • Lamp post struck by a vehicle.
  • Lantern hanging dangerously.
  • Dangerous overhead wires.
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Please note, this form is anonymous, we can't reply directly to your feedback. If you would like to report an issue, make a complaint or suggestion, please Contact Us.