Cashless parking

Register with PayByPhone

You can register with PayByPhone either by downloading the PayByPhone smartphone app free of charge from the relevant store or at PayByPhone Register.

When you register for the service you will be asked to provide:

• The number plate, colour and make of your vehicle.
• Your payment card details.

You can also register at the same time you want to park, using the PayByPhone app or by calling 01224 440871.

The PayByPhone service includes the following features:

• Optional SMS reminders and receipts.
• Email receipts
• VAT receipts
• Countdown timer on the app
• The option to extend parking (within parking restrictions)
• Multiple vehicles and cards added on to one account

Using PayByPhone

Once you have registered, PayByPhone recognises your mobile phone number and retrieves information you have given previously. This means that when you pay you only have to give:

• The location code for where you are parked.
  Each area offering PayByPhone has its own six-digit location number, which will be signposted. See all PayByPhone location codes.
• How long you want to park for.
• The 3-digit security code from your payment card.

The PayByPhone web page provides further information, as well as demonstration videos that are available on Youtube on how to use the App and service.

PayByPhone have also developed a self-service support centre on their website.

You can find out more on the PayByPhone website.

Meters For Trees

Meters for Trees is based on a very simple principle: replacing parking meters with trees through PayByPhone.

Not only does cashless parking save money through theft; but improves air quality by removing the need for vehicles drive all over town collecting cash from the machines and maintaining them when they break or are vandalised. Either way, clocking up miles and releasing harmful carbon dioxide into the air.

Via this programme PayByPhone donate 65 trees yearly and has offset 65 tonnes of carbon dioxide through Portel-Pará REDD, a Verified Carbon Standard (VCS) audited project in the Amazon rainforest that combats deforestation.

How to use RingGo 

You can register with RingGo by downloading the free RingGo onto your smartphone app via the App Store or Google Play Store free of charge. 

Once downloaded onto your smartphone you will be asked to register a few details. When you park, you will need to: 

• Confirm your vehicle registration number (with no spaces) 
• Enter the five or six-digit location number shown on the signage
• Select how long you want to stay 
• Confirm your payment details 

If your parking is running out, you can extend the time wherever you are by using the RingGo app. Select your current parking session from the sessions tab and the app will ask how long you want to extend by. Choose a time, confirm and your parking is extended. 

VAT receipts can be viewed and downloaded via the RingGo website. 

Reminders will alert you when your parking is due to run out. 

If you don't have a smartphone, you can still use RingGo by calling 01224 510510. 

You can also watch a YouTube tutorial on how to use RingGo or visit the RingGo help centre. 

For a full detailed list of places where you can park locally with RingGo, please see the RingGo app or visit the RingGo website.