Cashless parking

Cashless parking is available in Aberdeen city via RingGo.

RingGo is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine. Instead of having to find the right change for a pay and display machine, you can simply use your mobile phone.

You can register with RingGo either by using the RingGo smartphone app (downloadable free of charge either through your handset or from the relevant store) or on the internet at RingGo Register.

When you register for the service you will be asked to provide:

  • The number plate, colour and make of your vehicle.
  • Your payment card details.

Alternatively you can register at the same time you want to park, via the RingGo app or by calling 01224 510 510.

Once registered, RingGo recognises your mobile phone number and retrieves information you have given previously. This means that when you pay you only have to provide:

  • The location code where you are parked. Each area offering RingGo has its own four or five digit location number, which will be signposted.
  • The length of time you want to park, and
  • Your payment card 3 digit security code.

Please visit RingGo Locations to see all the location numbers in your area and across the UK.

Unlike normal parking sessions, you can remotely top up your parking fee when you use RingGo.

If you want to extend your stay, simply contact RingGo again and the service will ask you:

  • How long you want to extend
  • What your card security code is The RingGo system automatically recognises that you have a parking session currently operating.

There is no charge for registering with RingGo and no charge for downloading or using the RingGo smartphone applications.

In Aberdeen there is a 10p convenience charge for every transaction and 15p for optional texts.

If you call RingGo, you will be charged the standard rate agreed with your mobile phone operator. Such calls are often included free within mobile phone packages, so if you receive a free “bundle of minutes”, your call will usually be included within this.

If you use the RingGo “text to park” option, you will pay for the outgoing text message at your agreed operator rate. In Aberdeen, the optional parking session confirmation messages and reminder texts (alerting you when your session is about to run out), cost 15p each.

Can I get a VAT receipt?

If you need a VAT receipt for your RingGo parking session, you can view and print it online by logging in at www.myRingGo.co.uk. If you provide us with your e-mail address, you can opt to receive a receipt automatically every time you park. Just login and add your email address into the Settings menu.


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