If your property does not meet the Repairing Standard, your tenant can apply to The First-tier Tribunal for Scotland (Housing and Property Chamber) for a decision on whether you as a landlord have breached the Repairing Standard.
Your tenant must notify you that work needs to be done in the property and give you a reasonable time to complete this, before making an application. Any repair requests from your tenant must be made in writing as this may later be used as evidence if an application is submitted.
Should you fail to carry out repairs in a reasonable timescale your tenant can submit an application to the First-tier Tribunal who will begin investigations into their complaint.
It is possible for Aberdeen City Council to make an application directly to the First-tier Tribunal if it appears you are failing to meet the Repairing Standard. If the First-tier Tribunal finds that you have failed to meet the Repairing Standard they will issue a Repairing Standard Enforcement Order (RSEO) requiring you to carry out the work. It is a criminal offence not to comply with a RSEO without a reasonable excuse, and to re-let a property subject to a RSEO.
Further information available on the First- Tier Tribunal website.