Over the coming months, were are providing our citizens with the opportunity to help us improve how our services are delivered. You are invited to take part.
The ways in which you can do this will vary. For example it may involve participating in consultation or focus groups around proposed changes to our services, or it may require you to test new digital ways of accessing services. You will also have the choice around how you wish to be involved - whether you prefer to participate independently (self-led in your home environment) or to attend a session held by one of our Customer Service Development Team. Your feedback will help ensure that a variety of views are considered.
These are examples of the types of service reviews we are currently undertaking and looking for citizen feedback on. As this is a rolling programme of work, more services will be added regularly.
- Aberdeen City Council Website
- AB-1 our Aberdeen City Council Chatbot
- Garden waste permit application
- Report a missed bin collection
- Book a bulky uplift
- Request a replacement or additional bin
- Housing online portal
- Self -Service online portal
If you would like to help shape our services please register now.