You usually have to pay council tax if you are over 18 and you own or rent your home. You will be issued with a council tax bill each March, or when you move in to your home (please contact us as soon as possible to let us know). The bill itemises charges and sets out an arrangement to pay by instalments.
Unless you pay by direct debit, all instalments are due on or before the first of each month. If an instalment is not paid on or before its due date, the account is in arrears.
If you are having difficulty paying your bill please contact us as soon as possible. We will try to make an arrangement with you to repay arrears. In some circumstances you may qualify for discounts or exemptions, or for council tax reduction and we can check that for you. Our Benefits and Money Advice team can also help if you are struggling to meet your living costs.
The information below details the actions we will take if your account is in arrears.