We would encourage anyone who would like to pay their rent but are unable to leave their home to do so, to pay by Direct Debit where possible. This can be done by contacting your housing office by telephone only or printing off the Direct Debit form. You choose the most suitable date for the Direct Debit to come off your account on a weekly, fortnightly, monthly or 4-weekly basis.
You can also pay your rent online. Pay securely using either a debit card or credit card.
The Council also operates an automated telephone payment line which accepts debit and credit card payments. Telephone 03000 200 292 and follow the step by step instructions. You will need a copy of your payment reference number and any credit/debit card details. Please note - a touch tone telephone is required to use this service.
Anyone who does not have money to pay their rent should contact their local housing office immediately for support and advice. We understand the financial difficulties many people may be experiencing right now, and we will help you.
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