If you're thinking about setting up a new business or have queries about your existing business, we can help you negotiate the apparent maze of consumer laws that may affect you.
If you are unsure of the law on trading standards or whether the rules apply to you? There is an excellent source of information on the Business Companion website. The site delivers guidance by default for England, but if you are trading in Scotland or Wales, you should choose your location using the drop-down list at the top of the page. This is because some laws are different, or are differently enforced, in those countries.
Our officers are also here to help you understand the requirements of the law. We have a duty officer available Monday to Friday, from 9 am to 5 pm. Although the officer may not be able to answer all questions you may have, they have access to officers with specialised knowledge in various areas who will be able to answer your queries. You may wish to arrange an appointment to come into the office to see an officer or make arrangements for an officer to visit your premises at a convenient time. Remember we are here to help.