Ukrainian refugees - quick questions and answers

A Resettlement worker will be in touch as soon as possible. The resettlement worker will support you to access key services, such as education, healthcare and benefits.  

If you have not met a resettlement worker or council representative to complete a wellness check, please complete the form below:

If you are uncertain about your leave to remain or Visa status please access legal advice as soon as possible.

Anyone requiring legal advice should obtain this from an OISC regulated immigration advisor.

Just Right Scotland has been commissioned to provide free legal advice pertaining to Ukrainian Visas.

Another option is the Ukraine Advice Project UK which offers free UK immigration and asylum advice for Ukrainians and their families from qualified lawyers. They connect Ukrainian citizens in need of free legal advice on UK immigration, visas, and asylum with qualified and regulated lawyers.

The Scottish Refugee Council has established information sessions and a helpline to support families arriving through this route access key services

Many agencies, such as the Red Cross and The Scottish Government have created translated welcome guides to help welcoming families support their arriving family.

There are many Welcome Hubs across Scotland, these have been established to ensure those arriving under the Super Sponsor or Homes for Ukraine scheme have safe accommodation until they are matched with a host.

Local Authorities are working at pace to complete checks with hosts, including property checks and Enhanced Disclosures applications to ensure these matches are appropriate. Once these are complete the Scottish Government and COSLA (the Coalition of Scottish Local Authorities) work as the central point to match arriving individuals or families to appropriate hosts.

Each Welcome Hub has staff onsite to provide guidance and advice about individual circumstances, including access to financial support, health care and local information. Specific questions should be directed to these staff.

We ask that all guests in Welcome Hubs are patient in waiting for an appropriate match to a host. Many Scottish households are waiting to welcome you, but they must go through appropriate checks to ensure the safety of both guests and hosts.

Thank you for your support of the Homes for Ukraine scheme, by offering a accommodation for a Ukrainian family. The Scottish Government is currently collating all offers of accommodation who did not name a Guest. They will contact you shortly to discuss your offer.

There is currently no information line to deal with enquiries of this nature, so we would like to thank you for your patience. 

Safeguarding checks performed by the local authority do not impact the progression of visa applications and travel documents for Guests.

The resettlement team has recently been provided with the safeguarding expectations and contact information for Hosts, in Aberdeen City, from the Scottish Government.  We are prioritising contacting Hosts whose Guest's Visa is live and complete. If you have a Guest arriving imminently and have supplied an arrival date, you will be prioritised for Safeguarding checks.

Please see a good practice guide created to support hosts.

 

The Scottish Refugee Council has established information sessions and a helpline to support families arriving through this route access key services

Many agencies, such as the Red Cross and The Scottish Government have created translated welcome guides to help welcoming families support their arriving family.

Anyone requiring legal advice should obtain this from an OISC regulated Immigration advisor.

Just Right Scotland has been commissioned to provide free legal advice pertaining to Ukrainian Visas.

Another option is the Ukraine Advice Project UK which offers free UK immigration and asylum advice for Ukrainians and their families from qualified lawyers. They connect Ukrainian citizens in need of free legal advice on UK immigration, visas, and asylum with qualified and regulated lawyers.

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