Home contents insurance

We do not cover the value of your belongings as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for so that you can make an informed decision on whether you need one. Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the worst happen.

We have teamed up with Aviva Insurance Limited who provide specialist tenants contents insurance policies. The scheme is a specialist insurance scheme provided by Aviva and is available to all Aberdeen City Council tenants, subject to  a satisfactory application .

The scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.

The benefits of the scheme are:

  • No excess - you don’t pay the first part of the claim
  • Covers theft, water damage, fire and many more household risks
  • New for old cover
  • Low minimum sums insured
  • Optional extra covers available (for an additional cost)

If you cannot apply online, you can pick up an application form at the at the Marischal College Customer Service Centre.

Please download the documents below for more information:

You can pay your insurance premiums with your rent, either weekly or monthly by Direct Debit.

You can also pay your insurance premiums online:

Please be aware that if you do not keep payment of your premiums up to date your policy will be cancelled and you will no longer be covered.

Making a claim

If you are insured through the Council's scheme and wish to submit a claim following loss or damage to your household contents, please phone the loss adjuster Sedgwick on 0345 604 8901 - refer to your tenants insurance policy booklet to check that you are covered and able to submit a claim.

Contact details

To join or cancel membership of the scheme or to make an enquiry please contact:

Rent Accounts
Business Hub 11
Marischal College
Broad Street
AB10 1AB
01224 522376 or 01224 522052

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