For advice or to apply for Business Rates relief or reductionsContact us
Business rates advice and enquiries
Aberdeen City Council deals with the administration and collection of rates for all business properties in the Aberdeen area.
The Business Rates Team can help you with any rates enquiry and offer advice in connection with the various reliefs and reductions available:
- Payment enquiries for individual rates accounts
- Property enquiries including Rateable Values and rates payable
- Changes in circumstances
- Empty property relief
- Disabled Persons relief
- Small Business Relief
- Charitable Relief
- Sports Club Relief
- Local Business relief
- Transitional relief
- Exemption from rates for places of worship
- Advice about payment of arrears of rates
- Aberdeen Business Improvement District
We can also give you details of other Council Services dealing with property related issues, together with contact details of other Scottish Local Authorities and the Grampian Assessor.
Enquiries can be dealt with on the telephone or by e-mail. Our office hours for telephone enquiries are Monday to Friday 08.45 to 16.45.
Enquiries in person are by appointment only. Please contact us for further details.
Business rates calculations
You can use the Business Rates Calculator to estimate your business rates bill. Your Rateable Value is determined by the Grampian Assessor. It is based on the market value of the property and is reviewed every five years. This is multiplied by the rates poundage set by the Scottish Government.
If you think your Rateable Value is too high you can appeal it in writing to The Grampian Assessor, Woodhill House, Westburn Road, Aberdeen, AB16 5GE or e-mail firstname.lastname@example.org. No payment or part payment of rates should be withheld pending the outcome of any appeal made to the Assessor. You should continue to pay as normal and if the appeal is successful, you will be refunded any overpayment of rates.
If you are aware of anyone claiming business relief that they may not be entitled to you can report it using our online report fraud form.
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