Contact the Waste and Recycling teamContact us
Arrange collection of a large item
You must make your payment before a collection will be scheduled.
- £25 for 4 standard household items (certain items have an additional charge)
- £12.50 for 4 standard household items if you receive Housing benefit or Council Tax benefits (you must provide your benefit reference number when booking)
- £180+ for house clearance (depending on the size of the house)
Council tenants are also entitled to have 4 standard household items collected for free each year on a rolling basis.
Book a collection
You can book and pay for a collection online using a credit or debit card. We will need to know the items that you want to have collected.
You will be asked to select a date for collection and we will uplift within five working days of this date. Please note that as we will not be making any collections between 19 December and 6 January, you cannot choose a date during this period. You can still book collections up until 18 December and from 7 January.
Items must be out for collection from 7am on the date that you select, if the items are not available for collection you will not be eligible for a refund
Please note if you are a business and require an uplift this can be requested at Business waste
You can book and pay by calling the Waste and Recycling service on 03000 200 292 or using the phones at the Marischal College Customer Service Centre.
You can book and pay using credit/debit card, cash or cheque at any Customer Access Point.
Donate items for reuse
You can take any unwanted furniture to your nearest waste and recycling centre. Furniture, bikes and sports equipment in good condition can be left at the reuse container at Grove Recycling Centre in Hazlehead.
The National re-use phone line can help to arrange free collections for a wide range of bulky products such as furniture and white goods on 0800 0665 820, or fill in the online form. They can collect:
- white goods such as washing machines, fridge freezers and cookers
- furniture (soft furnishings such as sofas and chairs must have fire safety tags attached)
They can't collect bathroom suites, toilets or bulky televisions..
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