Councillors welcome the success of new Children’s Social Work database

Aberdeen City Council’s Education and Children’s Services committee today (Tuesday 24 January) welcomed a report on the successful implementation of the new database being used by the authority’s children’s and young people’s social workers.


The Dynamics 365 (D365) data system first began development in 2019 in partnership with Microsoft before going live in October 2022 and replaced the CareFirst system which was becoming outdated and unable to meet service needs.


The new system was designed with the help of staff whose views were captured and used to determine the key elements of its functionality.


Among the improvements D365 provides are that it saves time, reduces bureaucracy, provides a better data set for analysis and a more rounded picture of the client while also allowing for greater collaboration and cross-functional working.


Committee Convener, Councillor Martin Greig, said: “A great deal of effort and ingenuity has gone into creating the new D365 process. This innovative system will provide major benefits when/ in/ for managing social work cases in the city. It's good that our local expertise has been able to develop this important improvement."


Vice convener, Councillor Jessica Mennie, said: “It’s great to see the input of our social work staff resulting in a fit for purpose system that is helping us to make real improvements in the quality of care we provide for our children and young people.” 

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