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Your Data: Request for assistance 

How we use your information?

Aberdeen City Council collects personal data and information about your child’s circumstances in the Request for Assistance. The information held in the Request for Assistance helps us to coordinate and quality assure the supports available to your child.  All of this is done in partnership with you, including any decision made.

Aberdeen City Council will only share information (other than in child protection situations) in order to access support from one or more partners as agreed with you.  The partners you have agreed to share information with are listed in each Request for Assistance. A copy of the Request for Assistance is held in the child’s record at the child’s school.  An agreement is in place between Police Scotland, NHS Grampian, Moray Council, Aberdeen City Council and Aberdeenshire Council, which governs how data is shared between these partners.

How long we keep your information for?

We will keep this information for a period of 5 years from the maximum school leaving age of your child, as required by The Pupils’ Educational Records (Scotland) Regulations 2003, unless we have a legal responsibility to keep the information for a longer period of time.

Aberdeen City Council will keep anonymised data beyond this period for the purposes of auditing service provision and quality assurance.

Your rights

You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. Please contact the Council’s Data Protection Officer by email on or write to:
Data Protection Officer
Aberdeen City Council
Business Hub 6
Level 1 South
Marischal College
AB10 1AB

See more information about all of the rights you have.

You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for this information about you.  Wherever the Council processes personal data, we need to make sure we have a legal basis for doing so in law.  The Council understands our legal basis for processing personal data in relation to a Request for Assistance as Article (6)(1)(e) of the General Data Protection Regulation. This is part of our public task under the Education (Scotland) Act 2018, Education (Additional Support for Learning) (Scotland) Act 2009 and the Children and Young people (Scotland) Act 2014.  In carrying out this function the Council is also likely to process special categories of personal data.  The Council understands our legal basis for doing so as Article 9(2)(g) of the General Data Protection Regulation, because processing is necessary for reasons of substantial public interest.

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