Your Data: Request for assistance 

How we use your information?

Aberdeen City Council collects personal data and information about your child’s circumstances in the Request for Assistance. The information held in the Request for Assistance helps us to coordinate and quality assure the supports available to your child.  All of this is done in partnership with you, including any decision made.

In some cases, information will be added to our records using automated processing, to speed up the time it takes to deal with simple processes. Decisions about your child are not made using automated decision-making.

Aberdeen City Council will only share information (other than in child protection situations) in order to access support from one or more partners as agreed with you.  The partners you have agreed to share information with are listed in each Request for Assistance. A copy of the Request for Assistance is held in the child’s record at the child’s school.  An agreement is in place between Police Scotland, NHS Grampian, Moray Council, Aberdeen City Council and Aberdeenshire Council, which governs how data is shared between these partners.

How long we keep your information for?

We will keep this information for a period of 5 years from the maximum school leaving age of your child, as required by The Pupils’ Educational Records (Scotland) Regulations 2003, unless we have a legal responsibility to keep the information for a longer period of time.

Aberdeen City Council will keep anonymised data beyond this period for the purposes of auditing service provision and quality assurance.

Your rights

You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. 

See more information about all of the rights you have and details of how to contact the Council’s Data Protection Officer.

You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for this information about you.  Wherever the Council processes personal data, we need to make sure we have a legal basis for doing so in law.  The Council understands our legal basis for processing personal data in relation to a Request for Assistance as part of our public task under the Education (Scotland) Act 2018, Education (Additional Support for Learning) (Scotland) Act 2009 and the Children and Young people (Scotland) Act 2014.  In carrying out this function the Council is also likely to process special categories of personal data.  The Council understands our legal basis for doing so because processing is necessary for reasons of substantial public interest.

Did you find what you were looking for?

Status message

Please note, this form is anonymous, we can't reply directly to your feedback. If you would like to report an issue, make a complaint or suggestion, please Contact Us.