Your data: parking penalty charge notice

How we use your information

Aberdeen City Council collects your vehicle registration number to enforce parking controls. If you do not comply with the Penalty Charge Notice (PCN) affixed to your vehicle within 28 days, the Council will use the vehicle registration to request the name and address of the registered keeper from the DVLA. We will then store and use this information to enforce the Penalty Charge Notice.

The Council will share this information about you and your vehicle with a Sheriff Officer in order to enforce payment if you do not comply with the PCN. In the event the Council considers it necessary to tow and impound your vehicle as part of our process for enforcing parking controls the Council will share this information with a third party vehicle recovery contractor.

If you, as the vehicle owner, have failed to keep the information on the V5C log book up to date, we may verify your name and address with our Council Tax records.

Where you have lodged an appeal with the Parking and Bus Lane Tribunal for Scotland, we will share images of your vehicle with them along with any other relevant information about you which is requested as evidence.

Your data will be stored on secure servers within the EEA by our suppliers Firmstep Ltd and on servers maintained by Aberdeen City Council in our local data centre with BrightSolid.

How long we keep your information for

Where a Penalty Charge Notice is issued, the name and address of the registered keeper are kept for a period of 7 years from the date of compliance with the Notice.

You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. You can email the Council’s Data Protection Officer on or write to:
Data Protection Officer
Aberdeen City Council
Business Hub 6
Level 1 South
Marischal College
AB10 1AB

See more information about all of the rights you have. You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for the information collected. Wherever we process personal information we have to make sure we have a basis for doing so in Data Protection Law.  We understand our basis for enforcing penalty charges in relation to parking controls as Articles 6(1) (c) and 6 (1) (e) of the General Data Protection Regulation. We undertake this activity as part of our public task as a local authority to provide on and off street parking enforcement and as a legal obligation under the Road Traffic Act 1991, as modified by the Road Traffic (Permitted Parking Area and Special Parking Area) (Aberdeen City Council) Designation Order 2003 as amended.

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