Your data: library membership

How we use your information

Aberdeen City Council Libraries collects this information about you to provide you with a library service.

Your information is stored in the Library Management Computer System. Your information is shared with Civica UK Ltd who host the Library Management System database. Your information will be shared with other Scottish Local Authority Library Services if you wish to opt in to the One Card Scheme. Your information will be shared with Lorensbergs who provide us with Netloan, our public PC booking system, if you want to use our computers and printers. Your information will also be shared with TalkingTech who provide a messaging service so we can contact you about overdue loans and reservations. Your information is accessed by the following services to allow them to check that you have a valid library membership:

  • 2CQR who provide self service facilities.
  • Borrowbox who provide e-book and e-audiobook services. 

How long we keep your information for

We do not currently hold any personal information for users prior to November 2015. We have a project underway to implement the regular disposal of library membership records so that we don’t hold your personal information for longer than is necessary. We will update this information once this is in place.

Your rights

You have rights in relation to your data, including the right to ask for a copy. See more information about all the rights you have, as well as contact details for the Council’s Data Protection Officer. You also have the right to make a complaint to the Information Commissioner’s Office if you think we haven’t handled your data properly.

Our legal basis

Aberdeen City Council is the Data Controller for your information. Wherever the Council processes your data, we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis for processing your data to provide you with a library service as Article 6(1)(b) of the General Data Protection Regulation. This is because we have to process this information in order to fulfil the contract you have entered into as a member of Aberdeen City Libraries.


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