How we use your information
Aberdeen City Council Libraries collects this information about you to provide you with a library service.
Your information is stored in the Library Management System database hosted by Civica UK Ltd. If you wish to opt in to the One Card Scheme your information will be shared with other Scottish Local Authority Library Services. If you would like to use the computers and printers at the library, this system is managed by a third party, Lorensbergs, who provide us with Netloan, our public PC booking system. Your information will also be accessed by other third parties (2CQR who provide self service facilities and BorrowBox who provide e-book and e-audiobook services) to allow them to check that you have a valid library membership.
Bookings for Library Services are covered by the Aberdeen City Council appointment bookings privacy notice.
How long we keep your information for
We do not currently hold any personal information for users prior to November 2015. We have a project underway to implement the regular disposal of library membership records so that we don’t hold your personal information for longer than is necessary. We will update this information once this is in place.
You have rights in relation to your data, including the right to ask for a copy. See more information about all the rights you have, as well as contact details for the Council’s Data Protection Officer. You also have the right to make a complaint to the Information Commissioner’s Office if you think we haven’t handled your data properly.
Our legal basis
Aberdeen City Council is the Data Controller for your information. Wherever the Council processes your data, we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis for processing your data to provide you with a library service as Article 6(1)(e) of the General Data Protection Regulation (GDPR). This is because it is part of our public task to manage public libraries, based on legislation.