How we use your information
When you apply for an Export Health Certificate, Aberdeen City Council keeps a record of the information you provide. The information you provide may be used in relation to other functions of the Council’s Protective Services (Environmental Health and Trading Standards) and will be used to update core contact details across the organisation.
Your data will be stored on secure servers within the EEA by our suppliers Firmstep Ltd and on servers maintained by Aberdeen City Council in our local data centre with BrightSolid.
A copy of the certificate may be shared with the Animal and Plant Health Agency, the Department for Environment Food and Rural Affairs, Food Standards Agency, Food Standards Scotland, the European Commission, Scottish Government and other local authorities as they all have a role in food exports. The certificate contains business information only.
How long we keep your information for
We keep the certificate application itself for 6 months. The Export Health Certificate and any other relevant records relating to it will be retained on our systems for 7 years.
You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. Please email the Council’s Data Protection Officer on DataProtectionOfficer@aberdeencity.gov.uk or write to:
Data Protection Officer
See more information about all of the rights you have. You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.
Our legal basis
Aberdeen City Council is the Data Controller for the information you provide. Wherever we process personal information we have to make sure we have a basis for doing so in Data Protection Law. We understand our basis as 6(1)(e) of the General Data Protection Regulation. This is because we undertake this activity as part of our public task to support local businesses.