Your data: environmental health service requests

How we use your information

All information you give us will be used to process the enquiry or request you have made under our statutory functions in relation to Environmental Health enforcement. Aberdeen City Council keeps a record of the information gathered. The information you provide may be used in relation to other statutory functions of the Protective Services (Environmental Health and Trading Standards) and may be shared with other Council Services including Licensing, Business Rates, Building Control, and Planning. Information may also be shared with relevant partners Food Standards Scotland, Health and Safety Executive and the Animal and Plant Health Agency (APHA).

If you have provided us with contact details and indicated you would like to be updated with our response to your enquiry, we will use your contact details for this purpose only. If you do not wish to be contacted by us or another team regarding your enquiry you do not have to give us your contact details.

How long we keep your information for

If the information you have provided us with gets taken forward as a case under our Environmental Health enforcement function we will keep that information for seven years, after which it will be destroyed.

Your rights

You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. Please contact the Council’s Data Protection Officer by email on or write to:

Data Protection Officer
Marischal College
AB10 1AB 

See more information about all of the rights you have. You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for the information you provide. Wherever we process personal information we have to make sure we have a basis for doing so in Data Protection Law. We understand our basis as 6(1)(c) and 6(1)(e) of the General Data Protection Regulation. This is because we undertake this activity as part of our statutory roles under:

In delivering this service, the Council is also likely to process special categories of personal data. The Council understands our legal basis for doing so as Article 9(2)(i) of the General Data Protection Regulation, because processing is necessary for reasons of public interest in the area of public health.

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