Your data: Aberdeen Childcare Services

How we use your information

Aberdeen City Council collects, records and maintains information about you and your child as part of the process of providing you with a service from Aberdeen Childcare Services. We use this information to assess, plan and co-ordinate the care your child receives. We will also use this information to keep in touch with you about your child and to charge you for the services you use.

While your child is part of the service, we will keep records about the opportunities they are involved in and the contact they have with the team.

The Council shares details of your specific financial transactions with our Service Income team for the purpose of Local Government Audits. Where our settings are registered, we will share information with the Care Inspectorate. The Council doesn’t share the information you’ve provided with any other third parties, unless we’re authorised or required to do so by law.

How long we keep your information for

Attendance and payment information is kept for the current financial year, plus six years. Registration packs and Early Learners Learning Journeys will be returned to you when your child stops attending the service. The Council will keep anonymised data beyond this period for the purposes of auditing service provision and quality assurance.

Your rights

You’ve got legal rights about the way the Council handles and uses your data, which include the right to ask for a copy of it, and to ask us to stop doing something with your data. You can email the Council’s Data Protection Officer on or write to:

Data Protection Officer
Aberdeen City Council
Business Hub 6
Level 1 South
Marischal College
AB10 1AB

See more information about all of the rights you have.

You also have the right to make a complaint to the Information Commissioner’s Office. They are the body responsible for making sure organisations like the Council handle your data lawfully.

Our legal basis

Aberdeen City Council is the Data Controller for this information about you. Wherever the Council processes personal data, we need to make sure we have a legal basis for doing so in data protection law. The Council understands our legal basis for processing personal data in as Article 6(1)(e) of the General Data Protection Regulation. This is because the provision of childcare is part of our public task under the Children (Scotland) Act 1995.  As some of our services are registered with the Care Inspectorate and in accordance with the Regulation of Care (Scotland) Act 2001, we are required to keep and maintain records of anyone who uses our services.

In carrying out this task, the Council is also likely to process special categories of personal data. The Council understands our legal basis for doing so as Article 9(2)(g) of the General Data Protection Regulation, because processing is necessary for reasons of substantial public interest.

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