Council Tax Billing
126,329 annual bills emailed and posted
Did you know you can sign up to paperless billing?
Council Tax Web and Social Media
30,994 Council Tax page views versus 179,093 homepage views
Council Tax changes and discount applications
March - 6,301
April - 6,476
Calls to Council Tax and Benefits Team
March - 7,525
April - 5,721
Average wait time per call 7mins 38secs
Call to Customer Contact Centre
March - 60,358
April - 59,258
Average wait time:
March - 2mins 52secs
April - 3mins 5secs
Did you know you can request a call back from our Contact Centre instead of waiting in a queue?