When should I apply for a virtual permit?
You only need to change to a virtual permit when your paper permit is due to expire.
When your paper permit is due to expire you must register for an online account and make a new permit application.
What can I apply for?
In parking zones A to G only one fixed permit is allowed. In all other zone, two permits are permitted - you can choose either two fixed permits, or one fixed permit and one flexible permit.
Fixed permits
Fixed permits are only valid for one specific vehicle.
Flexible permits
Flexible permits (known as a visitor or various permit) can be moved from one vehicle to another, such as a visitor’s vehicle, or a vehicle that belongs to someone who is working at your house, like a cleaner, carer or nanny.
You can change the vehicle assigned to your flexible permit using your online permit account. You can make this change prior to your visitor arriving, any changes are updated immediately and will show our City Wardens that the permit is valid.
To switch vehicles on a flexible permit you must log into your account and switch vehicles. Or you can contact us Mon - Fri, 8am - 8pm, Saturday 8am - 6pm and Sunday 1 - 5pm.
There is no limit on how many times you can switch vehicles applied to your flexible permit.
Watch our help video for more information.
Parking vouchers
Parking vouchers are available for use in pay by meter areas in all zones except zone RR, Y, YY and Z .
Residents in all zones (except RR, Y, YY and Z) can apply online for virtual parking vouchers. Vouchers can be used once for a full days parking in the zone you live in. Customers can buy 15 vouchers in a 12 month period. Vouchers cost £6.05 each which is payable at the time of booking a parking session.
To see which streets are in which zone, please check the Permit Zone Street List:
Apply for a virtual permit
To apply for a new virtual resident parking permit please register for an account and complete the online application. Please see our help videos for more information.
Remember, you only need to switch to a virtual permit when your current paper permit expires.
More information
For information about supporting evidence and costs please read the information below by clicking on one of the headings or read our frequently asked questions.