Request a replacement parking permit

You can get a replacement parking permit if yours has been lost, damaged or stolen. Replacement permits are valid for the remaining period of your original permit. Please fill in the online form below, and submit it with proof of residency. We charge a £10 administration fee for replacement permits.

If you need your parking permit urgently, you can book an appointment to apply in person at Marischal College Customer Service Centre. You can book an appointment online using the link below. Please choose 'Parking Permits' as the appointment type from the dropdown list.


There is a £10 administration fee for replacement of a fixed permit.

If a flexible permit has been stolen you must provide a crime reference number or relevant insurance documentation, otherwise it will be considered to be lost. A £10 administration fee will apply.

If a flexible permit has been damaged you must provide evidence of this. A £10 administration fee will apply.

If a flexible permit has been lost for the first time in a 12-month period, you will be charged half the original cost of the permit. If you have lost your flexible permit for a second time within a 12-month period you will have to buy a new permit at the full cost of the original.

Did you find what you were looking for?

Status message

Please note, this form is anonymous, we can't reply directly to your feedback. If you would like to report an issue, make a complaint or suggestion, please Contact Us.