Lost, damaged or stolen permits

What do I do if I've lost, damaged or had my parking permit stolen?

Please complete the Replacement Parking Permit form and submit it with proof of residency. We charge a £10 administration fee for replacement permits.

 

You can apply by by post or in person at:

Marischal College Customer Service Centre
Marischal College,
Broad Street,
Aberdeen
AB10 1AB
Open Monday to Friday, 8.30am to 5pm

Fees

There is a £10 administration fee for replacement of a fixed permit.

If a flexible permit has been stolen you must provide a crime reference number or relevant insurance documentation, otherwise it will be considered to be lost. A £10 administration fee will apply.

If a flexible permit has been damaged you must provide evidence of this. A £10 administration fee will apply.

If a flexible permit has been lost for the first time in a 12-month period, you will be charged half the original cost of the permit. If you have lost your flexible permit for a second time within a 12-month period you will have to buy a new permit at the full cost of the original.

For enquiries about new applications or existing permits

Contact us


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