For enquiries about new applications or existing permitsContact us
Lost, damaged or stolen permits
What do I do if I've lost, damaged or had my parking permit stolen?
Please complete the Replacement Parking Permit form and submit it with proof of residency. We charge a £10 administration fee for replacement permits.
You can apply by by post or in person at:
Marischal College Customer Service Centre
Open Monday to Friday, 8.30am to 5pm
There is a £10 administration fee for replacement of a fixed permit.
If a flexible permit has been stolen you must provide a crime reference number or relevant insurance documentation, otherwise it will be considered to be lost. A £10 administration fee will apply.
If a flexible permit has been damaged you must provide evidence of this. A £10 administration fee will apply.
If a flexible permit has been lost for the first time in a 12-month period, you will be charged half the original cost of the permit. If you have lost your flexible permit for a second time within a 12-month period you will have to buy a new permit at the full cost of the original.
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