FAQs Blue Badge applications

How do I apply?

You now can apply online:

If you need help completing the online application form, you can go to your local library where someone will be happy to help you use one of the computers to apply online or with scanning/photographing evidence. Remember to take along copies of the documents you will need to support your application, such as your proof of identify, proof of address, passport style photo as well as any proof of receipt of benefit or evidence you wish to submit in support of your application.

If you have any other queries or need more information please email the Customer Applications team on CustomerApplications@aberdeencity.gov.uk

How long will it take to process?

If you are eligible under the automatic criteria we aim to have your application processed within 10 working days. If you have applied under any other criteria, your application will be passed onto the Independent Mobility Assessor, currently there is a 14 week waiting list for further assessment.

Can I have more than one badge?

No. Only one badge is issued per person. If you regularly travel in more than one car it is the badge holders responsibility to move the badge from car to car.

Do I need to re-apply and fill out a new application form every time my current badge is due to expire and I wish to renew it?

Yes, you need to complete an application every time you wish to renew your current badge. The reason you need to re-apply is that we are required by law to reassess every applicant and to determine if they are still eligible for a Blue Badge, under the Scheme criteria. Reassessment will also reduce the risk of fraudulent misuse.

What happens if my application needs to be assessed by the Independent Mobility Assessor (IMA)?

Once the IMA receives your application, they will complete a ‘desk top assessment’ first. This is where they look at the information you provided and any other medical evidence (for e.g. letter from GP or consultant) that you have included. It is important to put as much information as possible within your application. The information provided on the application is assessed in line with guidance from Transport Scotland and it is from this that the IMA can either award the blue badge or invite you in for a face to face assessment.

Who is the Independent Mobility Assessor and what are their qualifications?

The Independent Mobility Assessor is a fully qualified occupational therapist or physiotherapist. Occupational therapists (OT) and physiotherapists are best placed to independently assess a person’s eligibility. They possess specialised professional knowledge of mobility impairments and can use their evaluation of the rehabilitation potential and capacity of individuals when making decisions.

What happens if I require a face to face assessment with the Independent Mobility Assessor?

You will receive the date for your assessment via email. The assessment usually takes between 30-60 minutes. The assessment involves the OT asking you a number of questions about your health and the impact it has on your walking. Your mobility is also assessed. It is important to bring any medical evidence with you where possible to support your application.

When will I know the outcome of my independent mobility assessment?

We won’t be able to tell you the outcome of the assessment on the day of your assessment. However, you will receive an email notifying you within 10 working days.

What happens if I am not awarded the badge and wish to appeal the decision?

You must appeal the decision within 30 days of receiving notification, either by email to CustomerApplications@aberdeencity.gov.uk or by post to Customer Applications Team Marischal College, Business Hub 16, Aberdeen, AB10 1AB.

Once you apply to appeal the decision a senior occupational therapist will undertake the review of your assessment and contact you with their decision. We aim to contact you within 20 working days of the outcome.

I don't hold a Blue Badge but I go on errands for a badge holder. Can I use their badge to park close by?

No. The badge is for the badge holder's use and benefit only. It may only be displayed if the badge holder is travelling in the vehicle as a driver or passenger. It is fraudulent to use a Blue Badge if you are not the Blue Badge holder. Anyone caught using the badge fraudulently may be reported to the Procurator Fiscal and may incur a fine of up to £1,000.

I don't drive any more. Can I still apply for a Blue Badge?

Yes. The Blue Badge is for all persons who are eligible, not just those who can drive.

I have a Blue Badge and neighbours consistently park in front of my property. What can I do?

There is no law stating that Blue Badge holders should be allowed to park outside their own property on a public road. Therefore, please rely on the common courtesy of your neighbours. If you have a Blue Badge you can apply for a parking space closer to your residence:

I have lost my badge

Please email customerapplications@aberdeencity.gov.uk with your name, contact details and badge number (if known)so that the badge can be cancelled. The customer applications team will contact you to make the £20 payment and re-issue a badge for you.

I have had my badge stolen

Please email customerapplications@aberdeencity.gov.uk with your name, contact details, crime reference number and badge number (if known) so that the badge can be cancelled. The customer applications team will contact you to make the £20 payment and re-issue a badge for you.

Would you like to give feedback about the website?