If you would like to appeal a bus lane enforcement charge notice you can do this online. We cannot accept appeals by phone.
You must appeal within 28 days of receiving the notice. You should be aware that any representations made outside the 28 day period may be disregarded regardless of whether your appeal is submitted online, by email or by post.
If you make formal representation then you are accepting that the full amount of the charge is due and that the discounted amount is not available.
You can only appeal one Bus Lane Enforcement Charge Notice at a time. If you have more than one Notice, you will need to appeal them all separately if appealing online.
Alternatively, you can email parkingappeals@aberdeencity.gov.uk or write to:
Parking and Bus Lane Appeals Team
PO Box 10505
Aberdeen
AB12 9EW
We will usually contact you by email to let you know the outcome of your appeal. Please check your junk/ spam folder or add noreply@aberdeencity.gov.uk,
donotreply@aberdeencity.gov.uk and parkingappeals@aberdeencity.gov.uk to your approved email address list.
For all other enquiries please email parkingappeals@aberdeencity.gov.uk