Customer service, performance and news

COVID-19 - Impact to Planning and Building Standards Service

For information please visit COVID-19 (Coronavirus) impact to Planning and Building Standards Service.

Planning Performance Framework Annual Report 2020-21

This is our tenth Planning Performance Framework (PPF) Annual Report. It highlights the achievements from April 2020 to March 2021 in delivering improved performance and a high-quality planning service.

Planning and building charters

These documents explain the services we offer and the standards and performance targets set to achieve them:

Our newsletter

We issue a regular newsletter to let you know about the latest news from planning and building services. You can download the most recent issue below:

How long it takes to determine planning applications

The document below lets you know the amount of time it currently takes us to determine different types of planning application. All figures are measured in terms of the average number of weeks and can be used to indicate how fast we could determine current and forthcoming applications.

Contact the Planning and Building Standards teams

Contact us
Did you find what you were looking for?

Status message

Please note, this form is anonymous, we can't reply directly to your feedback. If you would like to report an issue, make a complaint or suggestion, please Contact Us.