ImportantOnline Planning Register - a system upgrade is scheduled for 27 and 28 March 2024. During this time customers will be unable to access the online planning register to view or comment on planning applications.
ImportantWe are currently experiencing issues with our telephone payment system which we will resolve as soon as possible.  In the meantime, you can still pay online. 

Customer service, performance and news

Planning Performance Framework Annual Report 2022-23

This is our twelfth Planning Performance Framework (PPF) Annual Report. It highlights the achievements from April 2022 to March 2023 in delivering improved performance and a high-quality planning service.

Planning and building charters

These documents explain the services we offer and the standards and performance targets set to achieve them:

Our newsletter

We issue a regular newsletter to let you know about the latest news from planning and building services. You can download the most recent issue below:

How long it takes to determine planning applications

The document below lets you know the amount of time it currently takes us to determine different types of planning application. All figures are measured in terms of the average number of weeks and can be used to indicate how fast we could determine current and forthcoming applications.

Monitoring Major Development Quarterly Report

This document sets out the development status and the monitoring of conditions of major developments in the city.

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