Replace lost keys

If you are an Aberdeen City Council tenant and the keys to your house or flat have been lost or stolen, we can arrange to get the locks changed and give you new keys. 

We do not keep copies of your front door key so we will be unable to provide you with those. You can purchase extra copies of your current key from any locksmith. 

If you have lost the key to your own house or flat, please phone Housing Repairs on 03000 200 292 (option 2). 

You will be charged for the replacement locks and new keys.  

Communal keys and fobs 

If you have lost the key to a communal door, then please request a new key or fob on Housing Online. If your request is urgent, call the Customer Contact Centre on 03000 200 292 (option 2). 

The current price is £15 per fob and £13.09 per key. 

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