Contact us: Council Tax

Before you contact us

If your enquiry is to obtain confirmation of:

  • Your Council Tax liability
  • Your Council Tax balance
  • Details on payments made, or any changes to your payment method
  • Any award and calculation of your Council Tax Reduction

This information can be obtained by using your council tax reference and registering through our secure Register for Self Service.  

Please ensure that you provide your Council Tax reference number or full name and address if contacting us.


Many of our services are available online. 

Find out more about and apply for Council Tax discounts and exemptions
Tell us you have moved house
Find out more about Council Tax
Make a Council Tax enquiry
Tell us a tenant has moved in or out of your property

Telephone us

If you can't find what you are looking for online, you can call us on 03000 200 292. 

Lines are open Monday to Friday 9am to 5pm.

Visit us in person

If you would like to speak to someone in person you will need to make an appointment. To book an appointment at one of our offices, please call 03000 200 292. 

Write to us

Revenues and Benefits
Business Hub 16
Third Floor West, Marischal College
Broad Street
AB10 1AB

Fax: 01224 346700

Did you find what you were looking for?

Status message

Please note, this form is anonymous, we can't reply directly to your feedback. If you would like to report an issue, make a complaint or suggestion, please Contact Us.