Exercise your information rights

We use many different types of personal information to deliver our services. Wherever we’re processing your personal data, you have rights. 

You can ask to see a copy of the information we hold about you, or request that we: 

  • Correct information we hold about you.
  • Delete information held about you if there's no reason to continue processing it.
  • Block or suppress the processing of your information.
  • Provide your information in a portable format so you can reuse it across different services for your own purpose.

You can also object to us processing your information altogether. Each of these rights has certain rules that provide us with timescales, conditions or exemptions. See the Your data page to find out more about each of your rights, or use the link to the relevant online form below to make your request. Before you make a request online, you will need to set up an account. This is so you can track the progress of your request.

Ask to see information we hold about you

If you want to see what information we hold about you or obtain a copy of that information, you need to make a Subject Access Request.

Ask us to correct information

If we hold information about you that is incorrect or incomplete, you can ask us to correct it. See the Your data page for more information. 

Ask us to delete information

In some circumstances you can ask us to delete or remove information we hold about you. See the Your data page for more information.

Ask us to block or suppress processing

In some circumstances, you can tell us if you want us to stop processing information about you. See the Your data page for more information. 

Request information in a portable format

In some circumstances, you can ask us to give you a copy of your information so that you can re-use it. See the Your data page for more information. 

Object to us processing your information

In some circumstances, you can tell us if you disagree with how we are processing your information about you. See the Your data page for more information. 


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