Visiting shops and hospitality

Latest information 

On Monday 19 July Aberdeen, along with the rest of Scotland, moved to Level 0 restrictions. 

  • Hospitality settings can open till midnight, if their current licence permits that, and customers are no longer be required to pre-book a two-hour slot to go to a pub or restaurant but are still be required to provide contact details to assist Test & Protect. Face coverings must be worn by customers when they are not seated.
  • Nightclubs and adult entertainment remain closed.
  • In indoor public places where there isn’t already a 1m rule in place, the physical distance requirement is reduced from 2m to 1m and this applies between different household groups.
  • Outdoors, a limit on the size of outdoor group gatherings is 15. There is a requirement for 1m distancing between different groups of 15.
  • The number of people allowed to attend weddings or funerals has risen to 200.
  • A gradual return to the office has been postponed until at least 9 August.

View the latest guidance from the Scottish Government of what you can and cannot do in Level 0 .

On Monday 9 August all major COVID-19 restrictions will be lifted if the necessary conditions on vaccination and harm reduction continue.  It is likely that the rules regarding wearing face coverings inside retail premises and on public transport will remain.

If you would like advice and information about the current restrictions or the timeline for the re-opening of the economy, please contact the Protective Services Team using our online form. 

If you have any concerns about people gathering in public or not wearing face coverings in shops and on public transport, please contact Police Scotland on 101. 

Social media

For the latest news from Aberdeen Trading Standards visit the Trading Standards Twitter page.

The Protect Scotland app 

The Protect Scotland app is now available. The Scottish Government is urging all smartphone users across Scotland to download NHS Scotland’s new contact tracing app to help suppress the spread of coronavirus (COVID-19). It lets people know if they have been in close contact with someone who later tests positive. It can be downloaded for free onto a smart phone from Apple's App Store or Google Play.  

Supported by a dedicated Protect Scotland website,  the app is an extra tool complementing existing person-to-person contact tracing which remains the main component of NHS Scotland’s Test and Protect system.  

Coronavirus tests 

A PCR test for coronavirus is available to anyone who is showing symptoms – a high temperature, new, continuous cough or loss of, or change in, sense of smell or taste.

From Monday 26 April rapid lateral flow tests will also be available for anyone in Scotland. Test kits can be ordered by post. 

View information from the Scottish Government regarding Coronavirus testing. 


Coronavirus vaccinations are now under way in Aberdeen and across Scotland. For more information see our vaccination page.

Visiting shops 

Whilst retailers will implement procedures to ensure the safety of customers and staff it is an individual’s responsibility to ensure they comply with the following guidance: do not visit any retail premises if you have tested positive or have developed any of the COVID-19 symptoms 

  • you must wear a face covering when you go into any retail premises including any indoor area of a shopping centre, unless exempt.  
  • you must follow direction signs, one-way systems and shop capacities if provided by a retail outlet 
  • adults, unless accompanying by a vulnerable person or children under 18, should shop alone, where possible.

In order to keep transmission rates as low as possible you are also advised to: 

  • avoid crowded shops. Try to avoid times when shops will be busy. If you do not think you can maintain physical distancing in a shop, come back later. 
  • visit stores that are using infection control measures and use the available hand sanitiser 
  • try to avoid touching goods unless you intend to buy them 
  • be polite. Please ensure that you are considerate to retail staff and abide by their guidance and instructions including removing face covering if requested for proof of age. 
  • shop local and do not travel further than necessary to visit stores 
  • be patient – shopping may take longer than you may be used to and you may need to queue for longer as a result. Please do not smoke when queuing outside shops. 
  • only use public transport for essential shopping where it is not possible in your local council area – you should use on-line shopping or shops, banks and other services in your local area wherever you can.  

Mandatory face coverings 

A face-covering can be any covering of the mouth and nose that is made of cloth or other textiles and through which you can breathe. 
Religious face-coverings that cover the mouth and the nose count as face coverings for these purposes. 

A face visor on its own is no longer considered to be a face-covering and so if one is worn, a face covering (as above) must also be worn.

View the advice from the Scottish Government regarding face coverings and exemptions.

The collection of customer and visitor details 

“Check in Scotland” 

Many businesses and venues collect contact details for all visitors. Check in Scotland will allow you to log your contact details with any business or venue displaying the Check in Scotland Test and Protect QR code poster. 

This includes: 

  • pubs, bars, restaurants, and cafes 

  • tourism and leisure businesses, such as theme parks, museums, and cinemas 

  • close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists 

  • services run by local councils, such as libraries, leisure centres and registration offices. 

  • cremation authorities, burial authorities, places of worship or funeral director service rooms offering funeral services 

  • places of worship 

Check in Scotland works with NHS Scotland's Test and Protect contact tracing system to: 

  • collect your details. 

  • alert you if you came into close contact with someone at a business or venue who later tests positive for COVID-19 

View more information regarding “Check In Scotland

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