Visiting shops and hospitality

Latest information 

The Coronavirus vaccine certification scheme comes into effect on 1 October in Scotland meaning people will have to show proof of their vaccination status to enter some events and higher risk venues. 

From 1 October, anyone over the age of 18 will need to show proof that they have had both doses of the vaccine before they are allowed entry to:

  • Nightclubs and adult entertainment venues
  • Unseated indoor live events with more than 500 people in the audience
  • Unseated outdoor live events for more than 4,000 people
  • Any event, of any nature, attended by more than 10,000 people

The “NHS Scotland Covid Status” App is available for download on Apple and Android devices. When you open the app you will be asked for some personal information and also to provide photographic ID such as a Driving Licence or Passport. Once the app has checked your ID it will show the dates and details of your vaccinations. If you swipe left it will reveal a QR code which is what you will be asked to show when you visit the above venues.

For more information on vaccine certificates including the exemptions please see the latest advice from the Scottish Government.

Current Restrictions

In Aberdeen, and throughout Scotland, most of the remaining legal restrictions have ended. However, some requirements will continue, including: 

  • 2m distancing should still be observed in healthcare settings 
  • Face coverings are still required on public transport and inside public places including shops, pubs and restaurants.  In hospitality settings face coverings can be removed while dancing and when drinking or dining (whether seated or standing). 
  • Indoor hospitality venues must continue to collect customer contact details. 
  • Travel restrictions such as the red, green and amber system for international travel, will continue. This will be updated as and when necessary, to restrict the spread of outbreaks and protect against the risk of importation of new variants. 
  • People will continue to be advised to continue to work from home where possible. 
  • Organisers of large events must continue to use the gateway system and apply for permission from their local authority if they wish to have outdoors events of more than 5000 and indoor events of more than 2000. 
  • Restrictions will remain in schools during the first six weeks of the new term, including 1m physical distancing and the wearing of face coverings. 

For more information on these changes see the latest information from the Scottish Government.  

If you would like advice and information about the current restrictions or the timeline for the re-opening of the economy, please contact the Protective Services Team using our online form

If you have any concerns about people not wearing face coverings in shops and on public transport, please contact Police Scotland on 101. 

Social media

For the latest news from Aberdeen Trading Standards visit the Trading Standards Twitter page.

The Protect Scotland app 

The Protect Scotland app is now available. The Scottish Government is urging all smartphone users across Scotland to download NHS Scotland’s new contact tracing app to help suppress the spread of coronavirus (COVID-19). It lets people know if they have been in close contact with someone who later tests positive. It can be downloaded for free onto a smart phone from Apple's App Store or Google Play.  

Supported by a dedicated Protect Scotland website,  the app is an extra tool complementing existing person-to-person contact tracing which remains the main component of NHS Scotland’s Test and Protect system.  

Coronavirus tests 

A PCR test for coronavirus is available to anyone who is showing symptoms – a high temperature, new, continuous cough or loss of, or change in, sense of smell or taste.

From Monday 26 April rapid lateral flow tests will also be available for anyone in Scotland. Test kits can be ordered by post. 

View information from the Scottish Government regarding Coronavirus testing. 


Coronavirus vaccinations are now under way in Aberdeen and across Scotland. For more information see our vaccination page.

Visiting shops 

Whilst retailers will implement procedures to ensure the safety of customers and staff it is an individual’s responsibility to ensure they comply with the following guidance: do not visit any retail premises if you have tested positive or have developed any of the COVID-19 symptoms 

  • you must wear a face covering when you go into any retail premises including any indoor area of a shopping centre, unless exempt.  
  • you must follow direction signs, one-way systems and shop capacities if provided by a retail outlet 
  • adults, unless accompanying by a vulnerable person or children under 18, should shop alone, where possible.

In order to keep transmission rates as low as possible you are also advised to: 

  • avoid crowded shops. Try to avoid times when shops will be busy. If you do not think you can maintain physical distancing in a shop, come back later. 
  • visit stores that are using infection control measures and use the available hand sanitiser 
  • try to avoid touching goods unless you intend to buy them 
  • be polite. Please ensure that you are considerate to retail staff and abide by their guidance and instructions including removing face covering if requested for proof of age. 
  • shop local and do not travel further than necessary to visit stores 
  • be patient – shopping may take longer than you may be used to and you may need to queue for longer as a result. Please do not smoke when queuing outside shops. 
  • only use public transport for essential shopping where it is not possible in your local council area – you should use on-line shopping or shops, banks and other services in your local area wherever you can.  

Mandatory face coverings 

A face-covering can be any covering of the mouth and nose that is made of cloth or other textiles and through which you can breathe. 
Religious face-coverings that cover the mouth and the nose count as face coverings for these purposes. 

A face visor on its own is no longer considered to be a face-covering and so if one is worn, a face covering (as above) must also be worn.

View the advice from the Scottish Government regarding face coverings and exemptions.

The collection of customer and visitor details 

“Check in Scotland” 

Many businesses and venues collect contact details for all visitors. Check in Scotland will allow you to log your contact details with any business or venue displaying the Check in Scotland Test and Protect QR code poster. 

This includes: 

  • pubs, bars, restaurants, and cafes 

  • tourism and leisure businesses, such as theme parks, museums, and cinemas 

  • close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists 

  • services run by local councils, such as libraries, leisure centres and registration offices. 

  • cremation authorities, burial authorities, places of worship or funeral director service rooms offering funeral services 

  • places of worship 

Check in Scotland works with NHS Scotland's Test and Protect contact tracing system to: 

  • collect your details. 

  • alert you if you came into close contact with someone at a business or venue who later tests positive for COVID-19 

View more information regarding “Check In Scotland

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