Support Line

The Council has a free support line for those:

  • facing crisis
  • extreme hardship due to the rising cost of living
  • struggling with mental health challenges
  • experiencing domestic abuse or concerned about a family member/friend

We offer a range of support and advice to those who find themselves in a crisis. Examples of support we provide include help with getting food, discussing financial assistance that is available to you, and who you can go to for energy costs and wellbeing advice. We work alongside other Council teams as well as our partners in the city to provide support to our residents.

Our Community Support team can be contacted on 0800 0304 713 

We can support with crisis grant applications Monday to Friday 9am-5pm only.

To make an online application at any time for a crisis grant, please go to crisis grant.

This is not a medical helpline, if you require medical assistance, you should contact your GP, or call NHS 24 on 111.  

British Sign Language (BSL) users can contact us direct by using ContactSCOTLAND-BSL.

Alternatively you can use the Next Generation Text Service also known as Text Relay by dialling 18001 + the required telephone number listed above.

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