Low Income Pandemic Payment

What is the Low Income Pandemic Payment and who is eligible?

As part of the Scottish Government Budget 2021/22, the First Minister announced that a one-off £130 Low Income Pandemic Payment (LIPP) would be paid by 31 October 2021 to households who are either in receipt of Council Tax Reduction or did not pay Council Tax for one of the following reasons during the month of April 2021;

  • Living in temporary accommodation, including a refuge
  • Home is unoccupied because you were being cared for or are caring for someone else 
  • All members of the household were care leavers, under 18 years of age, or Severely Mentally Impaired (SMI)

If you were resident in another Council area during April 2021, you should contact the first Council area that you lived in regarding your entitlement to this payment.

Aberdeen City Council have identified households that are eligible for this payment and will be contacting these customers to arrange for payment to be made.
This payment can be used by families for any purpose as they see fit, there is no expectation that the £130 be used for any specific purpose.

Find out more about Low Income Pandemic Payment.

Submission of bank details and processing times

In order to be able to make this payment to you, we will require some information including your bank details.

We will write inviting you to provide us with the relevant information.  You will then need to supply this information using the online form within 28 days of receipt of our letter.  

If you are in receipt of CTR and do not respond within 28 days then £130 will be credited to your Council Tax account.

If you are exempt from paying Council Tax for any one of the above reasons and you do not respond, we may not be able to make this payment to you.

All payments will be made by 31 October 2021.

Please note: A small number of customers have been sent two letters in error.  Each of these letters has a different 9-digit unique identifier code.  Per Scottish Government guidance, only one £130 Low-Income Pandemic Payment can be made per household.  Please be advised that, if you have received two letters, one of these identifier codes has been disabled and will not allow access to the form to claim the £130 LIPP

If you need help to submit your details for the Low Income Pandemic Payment you can ask a friend, family member or support worker to do this on your behalf.  All data submissions must be completed online, using the unique 9-digit access code that was sent to you.

If you require dedicated support from us to complete the form, you can phone our Support Team on 0800 0304 713 and we can provide guidance over the telephone.

How LIPP affects benefit entitlement

If you receive Universal Credit, then this payment will be counted as capital.  This will not normally affect the amount you receive unless you have savings or other capital totalling over £6,000.  

If you are concerned that this payment could impact your Universal Credit award, you should report the payment in your journal by signing into your Universal Credit account or by calling the Universal Credit helpline on 0800 328 5644.

This payment will be disregarded in full for other benefits and for income tax purposes.

This payment is in addition to support delivered through the Family Pandemic Payment.

Frequently Asked Questions


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