Throughout the coronavirus (COVID-19) outbreak, our priority is to protect public health, while providing support and advice to businesses across Aberdeen City.
The UK Government and the Scottish Government have agreed on regulations and emergency restrictions. The legislation that has been passed in Scotland is the Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020.
The Council is the main regulator for retail, wholesale distribution and warehousing, hotel and catering premises, offices, and the consumer/leisure industries, including the requirements of physical distancing on these premises. We will be publishing information about what the new measures mean for services on this page in response to evolving government guidance.
Our Trading Standards Officers and Environmental Health Officers are striving to make sure that local businesses are complying with legal requirements. These requirements relate to the opening and closure of business premises and to the physical distancing measures that should be put in place.
Following an increase in coronavirus (COVID-19) cases in Aberdeen, local advice on travel and indoor gatherings between households has changed
Measures have also been taken to close indoor and outdoor hospitality. The restrictions will be reviewed on 19 August.
Visit the Scottish Government website for a full list of local advice and measures for Aberdeen
If you are a business based in Aberdeen City and you would like advice on the operation of your business, contact us via our online form
Route map for easing lockdown restrictions
The Scottish Government has published a four-phase route map for easing lockdown restrictions in response to COVID-19.
The following businesses and premises must remain closed. This reflects regulations that are in force.
- arcades, bowling alleys, soft play centres and similar such as high street adult gaming centres
- bingo halls and casinos
- fitness studios, gyms, swimming pools and other indoor leisure centres – leisure centres can remain open for blood donation sessions
- skating rinks
- theatres and concert halls – blood donation sessions can be held at these venues
These businesses and venues must remain closed as they involve prolonged close social contact, which increases the chance of infection spreading.
The collection of customer and visitor details
The Scottish Government has issued guidance to businesses regarding the collection of customer details.
The guidance applies to any establishment operating in the following sectors that provide on-site services.
This includes, but is not limited to:
- Hospitality, including restaurants, cafes, and pubs, as well as hotels and other accommodation providers.
- Tourism and leisure, including theme parks, museums, and cinemas
- Close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors, and fashion designers
- Facilities provided by local authorities, such as libraries, leisure centres, and registration offices
- Cremation authorities, burial authorities, places of worship or funeral director service rooms offering funeral services
- Places of worship which are reopening for congregational services and communal prayer or contemplation
It does not, however, apply where services are taken off-site immediately, for example, a library operating a click-and-collect service or a food outlet that only provides takeaways. If premises offer a mixture of an on-site and collection service, contact information only needs to be collected for customers who remain on-site.
Physical distancing for business
Retail and public premises which are expected to remain open or are re-opening must take all reasonable measures to:
ensure a distance of 2 metres between customers, and between customers and shop assistants; and take equivalent measures to protect their workforce consistent with fair work principles, bearing in mind that some people will find these measures more challenging to adhere to than others e.g. those with sight loss, autism, learning disabilities or dementia, or those with other hidden disabilities or difficulties, including those who are deaf who may not realise you are talking to them
only let people enter the shop in sufficiently small numbers, to ensure that physical distancing can take place
ensure that there is queue control consistent with physical distancing advice outside of shops and other essential premises that remain open
Exemption to the 2 metre physical distance rules
Hospitality services, such as pubs, restaurants, and cafes may operate within the 1m physical distancing exemption. If they do, they must have clear signage for customers. It also means additional mitigating measures must be in place to reduce the risks of operating at 1m as opposed to 2m.
The Scottish Government has published an operational checklist that includes these mitigating measures for tourism and hospitality businesses. Please also see the guidance for the tourism and hospitality businesses below.
Guidance for Business
The Scottish Government has published guidance for the following sectors:
- Forestry and Environmental management activities
- Farmers and Crofters
- Tourism and hospitality
- Small and micro businesses
- Cinemas and drive-in cinemas
- The Events sector
For the latest news from Aberdeen Trading Standards visit the Trading Standards Twitter page.