Help with food

Emergency Food Provision


If you are struggling to feed your family and need an emergency food parcel help is available.

CFINE , call 01224 596156 or visit CFINE’s website


Aberdeen Cyrenians

Aberdeen Cyrenians can help anyone who needs cooked food, packaged food, baby food and other supplies, toiletries or clothing delivered through their AC2U Service or free phone 0808 1964422.


Anyone affected by homelessness, at risk of homelessness, or in temporary accommodation; affected by abuse, violence or exploitation; those with addiction, mental health challenges or multiple complex needs; the elderly, disabled or suffering from a chronic medical condition; and those with babies and young children will be given priority.


Somebody Cares  
Somebody Cares are open at their premises on Greenwell Road Aberdeen, AB12 3AX Monday to Friday 8.30am – 4pm. You can contact them on 01224460700. 

Instant Neighbour 
Instant Neighbour are open at their premises on 5 St Machar Drive, Aberdeen AB24 3YJ, Monday to Friday 10am-1pm and 2pm-4pm. You can contact them on 01224 489955. 


If you need further help and assistance, please contact Aberdeen City Council Support Line 0800 0304 713 


Shielding and vulnerable groups, including the elderly and self-isolating


The First Minister has confirmed the pausing of Shielding from 1 August. The Scottish Government are now advising that those identified in the Shielding group can now go into supermarkets and shops. If you do, we’d advise you to wear a face covering, and to follow physical distancing and hand hygiene advice. 


For those unable to go into shops and who are self-isolating there are a number of options available to you.


If you are identified as on the Shielding list you can register for priority access to supermarket online delivery slots. If you are already on the Scottish Government Shielding text messaging service, sign up by texting 1SHOP to 07860 064525 from your mobile. 


If you are not on the text messaging service, join by sending a text from your mobile with your Community Health Index (CHI) number to 07860 064525. Your CHI number is the 10-digit number found on any letters you have received from the Chief Medical Officer regarding updates to Shielding. After you have done this, text 1SHOP to 07860 064525 to sign up for your priority online delivery slot.

Customers can choose ‘click and collect’ services at any supermarket where available – if you need help collecting your order, please contact the Support Line 0800 0304 713 


Morrisons have introduced a telephone ordering service for vulnerable people who do not use online shopping – their number is 0345 322 0000


Morrisons are also offering ‘Food boxes’ which will be delivered direct to your home and these are ordered on-line or you can choose the Morrison’s ‘Door Step Delivery’ by phoning 0345 611 6111 (option 5).


Marks & Spencer are offering a selection of different ‘Food Boxes’ and these can be ordered on-line and delivered direct to your home.


The following supermarkets are offering a  ‘Volunteer Shopping Card’ if you rely on friends and family to get your shopping; 


  • Marks and Spencer's
  • Asda
  • Tesco
  • Sainsbury

This card will help you get funds to those who are getting your essentials for you. This is a contactless, safe and secure way to shop for others or allow others to shop for you.

Aldi are offering a ‘Food Parcel’ which will delivered direct to your home and these are ordered on-line

Iceland can arrange delivery direct to your home by ordering on-line.

Tesco On-line Customers – If you have an on-line account already in place with Tesco, please call them on 0800 917 7359. They can’t guarantee a slot will be available, but they will do their best to prioritise you as we continue to expand our capacity.

Sainsburys are offering  priority slots for vulnerable and elderly customers online.  For vulnerable customers who have been offered a slot and are unable to place their order online,they are offering a telephone ordering service.  

CO-OP can arrange delivery direct to your home by ordering online.

Deliveroo are able to deliver basic groceries from the following supermarkets for a small fee: 

  • CO- OP 2014 Union Street
  • Marks and Spencer's
  • Crown Mini Market, 182 Crown Street
  • Ferryhill Stores, 8 Brunwick Place
  • Shell – Redmoss - Wellington Road
  • Rosemount Convenience Store, 1 Rosemount Terrace
  • Morrisons
  • Premier City News, 37 Union Street, Aberdeen
  • Londis, 314 King Street

If you need further help and assistance, please contact Aberdeen City Council Support Line 0800 0304 713

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