Help with food

Emergency Food Provision


If you are struggling to feed your family and need an emergency food parcel help is available.

CFINE is working in partnership with other charities in the city to provide Emergency Food parcels via home delivery for those self-isolating who are experiencing food insecurity and in desperate need. Food Banks have temporarily closed for collection of food parcels during the Covid 19 emergency. CFINE operates a self-referral system, so you do not need to be referred by another service.


If you need an emergency food parcel please contact , call 01224 596156 or visit CFINE’s website


Demand for home deliveries is high and CFINE and partners are committed to responding as soon as possible. 


As CFINE is closed during the weekend those needing a food parcel over weekends should contact CFINE by 12 noon on the prior Thursday.


Aberdeen Cyrenians can help anyone who needs cooked food, packaged food, baby food and other supplies, toiletries or clothing delivered through their AC2U Service or free phone 0808 1964422.


Anyone affected by homelessness, at risk of homelessness, or in temporary accommodation; affected by abuse, violence or exploitation; those with addiction, mental health challenges or multiple complex needs; the elderly, disabled or suffering from a chronic medical condition; and those with babies and young children will be given priority.


If you need further help and assistance, please contact Aberdeen City Council Crisis Line 0800 0304 713 


Shielding and vulnerable groups, including the elderly and self-isolating


The First Minister has confirmed the pausing of Shielding from 1 August. The Scottish Government are now advising that those identified in the Shielding group can now go into supermarkets and shops. If you do, we’d advise you to wear a face covering, and to follow physical distancing and hand hygiene advice. 


For those unable to go into shops and who are self-isolating there are a number of options available to you.


Customers can choose ‘click and collect’ services at any supermarket where available – if you need help collecting your order, please contact the Support Line 0800 0304 713 


Morrisons have introduced a telephone ordering service for vulnerable people who do not use online shopping – their number is 0345 322 0000


Morrisons are also offering ‘Food boxes’ which will be delivered direct to your home and these are ordered on-line or you can choose the Morrison’s ‘Door Step Delivery’ by phoning 0345 611 6111 (option 5).


Marks & Spencer are offering a selection of different ‘Food Boxes’ and these can be ordered on-line and delivered direct to your home


The following supermarkets are offering a  ‘Volunteer Shopping Card’ if you rely on friends and family to get your shopping; 


  • Marks and Spencer's
  • Asda
  • Tesco
  • Sainsbury

This card will help you get funds to those who are getting your essentials for you. This is a contactless, safe and secure way to shop for others or allow others to shop for you.

Aldi are offering a ‘Food Parcel’ which will delivered direct to your home and these are ordered on-line

Iceland can arrange delivery direct to your home by ordering on-line.

Tesco On-line Customers – If you have an on-line account already in place with Tesco, please call them on 0800 917 7359. They can’t guarantee a slot will be available, but they will do their best to prioritise you as we continue to expand our capacity.

Sainsburys are offering  priority slots for vulnerable and elderly customers online.  For vulnerable customers who have been offered a slot and are unable to place their order online,they are offering a telephone ordering service.  

CO-OP can arrange delivery direct to your home by ordering online.

Deliveroo are able to deliver basic groceries from the following supermarkets for a small fee: 

  • CO- OP 2014 Union Street
  • Marks and Spencer's
  • Crown Mini Market, 182 Crown Street
  • Ferryhill Stores, 8 Brunwick Place
  • Shell – Redmoss - Wellington Road
  • Rosemount Convenience Store, 1 Rosemount Terrace
  • Morrisons
  • Premier City News, 37 Union Street, Aberdeen
  • Londis, 314 King Street

If you need further help and assistance, please contact Aberdeen City Council Support Line 0800 0304 713

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