For further advice contact the Trading Standards duty officerContact us
It is an offence for a supplier to sell you goods - whether new or second-hand - unless they are safe. This does not apply to antiques or to goods needing repair or reconditioning, provided you were clearly informed of this fact.
If new goods turn out to be unsafe, you may have a legal claim against the manufacturer.
You can report issues online or by contacting the Trading Standards team.
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