Trading Standards

Trading Standards aim to promote a fair and safe trading environment in order to protect both consumers and businesses from unfair and unsafe trading practices.

Trading Standards is responsible for providing advice and enforcing a wide range of criminal legislation in areas including:

  • Age restricted sales
  • Counterfeit goods
  • Fair trading
  • Petroleum and explosives
  • Pricing
  • Product safety
  • Rogue traders and doorstep crime
  • Tobacco law
  • Weights and measures

You can report issues online or by contacting the Trading Standards team.

Consumer advice

Citizens Advice Scotland provides an extensive online resource and telephone advice on consumer problems including faulty goods and services, and disputes with traders.

For advice contact Citizens Advice on 03454 040506 or visit Citizens Advice Scotland.

Complaints requiring further investigation are passed to Trading Standards.

Business advice

Trading Standards can provide advice to all businesses within Aberdeen City on complying with the consumer and trading laws within our remit.

The Trading Standards Duty Officer is available to contact Monday to Friday 9am to 5pm by telephone on 03000 200 292 or by email at tradingstandards@aberdeencity.gov.uk

Comprehensive business advice on trading standards and consumer protection legislation can be found on the Business Companion website.

For further advice contact the Trading Standards duty officer

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