ImportantWe are currently experiencing issues with our telephone payment systems. We are trying to resolve this as soon as possible and apologise for any inconvenience. Online Planning Register - a system upgrade is scheduled for 27 and 28 March 2024. During this time customers will be unable to access the online planning register to view or comment on planning applications.

Consumer advice

When purchasing goods or services the law protects people's rights against being treated unfairly or when things go wrong. This includes faulty goods, switching energy supplier, poor service, problems with contracts, builders and rogue traders. For help and advice on any of these matters please phone Advice Direct Scotland on 0808 164 6000 or visit their website: 

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