ImportantWe are currently experiencing issues with our telephone payment system which we will resolve as soon as possible.  In the meantime, you can still pay online. 

Smoke-free public places

Compliance and cessation

Should you wish to complain about persons smoking in a no- smoking premises or  area , please contact 03000 200 292 or commercial@aberdeencity.gov.uk

You may find the following links useful in regard to smoking cessation -

Fixed Penalty Notices

There are three types of Fixed Penalty Notice (FPN):

  • Section 1 Offence: person having management or control of no-smoking premises failed to prevent others from smoking in those premises. The full amount payable is £200. The discounted amount is £150.
  • Section 2 Offence: smoking in a no-smoking premises/vehicle. The full amount payable is £50. The discounted amount is £30.
  • Section 3 Offence: person having management or control of no-smoking premises failed to conspicuously display warning notices in those premises/vehicle. The full amount payable is £200. The discounted amount is £150.

How to pay

If you have been issued with a Fixed Penalty Notice you can pay by credit/debit card -

Online -  Civica Payments Portal - Products & Services (civicaepay.co.uk)

In person at -

Marischal College, Customer Service Centre,

Ground Floor,

Marischal College

Broad St.,

Aberdeen AB10 1AB

The Customer Service Centre is open 0900 -1400 (Monday , Tuesday, Thursday,Friday) and Wednesday 0900 1700. 

Remember to bring the Fixed Penalty Notice relating to the Fixed Penalty you wish to pay. If you wish to contest the issue of a Fixed Penalty Notice, you may request a hearing within 29 days of receipt of the Fixed Penalty Notice. If you request a hearing, the payment period will be suspended until the decision of the hearing is notified. If you wish to contest the Notice you must lodge a request for a hearing in writing commercial@aberdeencity.gov.uk

 

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