Should you wish to lodge a complaint regarding taxis or private hire cars please contact the Licensing Team.
Private hire car licence
Aberdeen City Council have commissioned a survey of taxi and private hire services, part of which is asking members of the public what they think about the services provided by taxis and private hire cars in Aberdeen.
Aberdeen City Council requires all vehicles operating as a taxi or private hire car (PHC) to be licensed. Drivers of these vehicles also require to hold a separate taxi or private hire car driver's licence.
There are approximately 210 private hire cars in Aberdeen. These vehicles do not carry roof signs and have a red identification plate at the rear and a smaller red identification plate at the front.
Private hire cars cannot be hailed on the street or collect passengers at taxi ranks and must be pre-booked.
All taxis and most private hire cars carry calibrated taximeters and the maximum fare that can be charged for a journey within Aberdeen is set out in the Taxi Fare Tariff set by the Licensing Committee. A copy of the tariff is available in each vehicle for the information of the travelling public.
Fares are calculated using a calibrated meter according to the City of Aberdeen approved tariff. PHCs with a meter may charge less than the approved fare table indicates. For taxi journeys outside of Aberdeen, or PHCs without a meter, the fare must be negotiated before the journey commences.
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