European passport return service

We provide the European Passport Return Service (EPRS) for EEA and Swiss nationals applying online using the EEA (QP) or EEA (PR) application forms.

From 9 July 2018, we will provide this service in partnership with the Home Office.

We can take certified photocopies of your EEA or Swiss passport and send them to the Home Office for you, along with your checklist, accompanying documents and application form. You will be able to keep your passport and use it while your application is being processed.

Making an appointment

You need to make an appointment to use this service. You must attend your appointment within ten days of submitting your application online, in accordance with Home Office guidelines.

You may want to book an appointment before you submit your online application. Please phone us on 01224 522616 to make an appointment.

You must attend the appointment in person within 10 working days of submitting your application form online. If you have included any family members over the age of 15 years and 6 months in your online application, they need to come along to the appointment in person too.


The fee for this service is £24, which includes VAT. We cannot give any refunds. You must pay this fee for each person who applies. You will also be charged the postage fee to send your application by special delivery.

Contact details

European Passport Return Service
Aberdeen City Council
Marischal College
Broad Street
AB10 1AB

01224 522616

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