Latest Service update - Waste and recycling

If you have coronavirus symptoms you should put used tissues in a separate bin bag, tie it securely and leave it for 72 hours before putting it into their wheelie bin.

 

Household waste and recycling centres

Three household waste and recycling centres reopened 1 June and are operating  on a reduced service in response to COVID-19. 

Bridge of Don site has reopened.

The Scottish Government has announced a relaxation of COVID-19 restrictions and from 1 June, visiting a Household Waste and Recycling Centre will be a reasonable excuse to leave home. With that in mind, you should only make a trip if your waste cannot be stored safely at home and no alternative disposal options are available.   

  • The following restrictions are necessary to protect staff and public, adapt to changing circumstances and deliver essential waste service with reduced resources. 
  • Hazlehead, Bucksburn, Tullos and Bridge of Don sites are open.
  • All four sites will operate on normal summer opening hours from 10am to 7.45pm from Monday to Friday, from 9am to 7.45pm on Saturdays and Sundays. The Tullos site is closed on Wednesdays.
  • Do not visit if you are self-isolating or have COVID-19 symptoms.
  • Remember to stay 2 metres from staff and other visitors.
  • Remember to take ID with an address such as a driving licence or bill with you.
  • No large vans or trailers.
  • One person may leave the vehicle to unload items. Staff won’t be able to help.
  • There will be traffic measures in place and queuing restrictions.
  • Expect queues, especially in the morning.

Find your nearest recycling centre.

 

Frequently asked questions

More information is available in our frequently asked questions below:

The range of materials accepted at the sites is reduced to accommodate physical distancing measures on-site and help reduce queueing traffic by minimising visiting times and maximising the number of vehicles through the sites. Check the list of materials accepted at the sites.

 

Hazlehead, Bucksburn, and Tullos Household Waste and Recycling Centres opened on Monday 1 June. Scotstown Road in Bridge of Don, reopened on Monday 15 June.
All HWRCs are operating on normal summer opening hours, from 10am to 7.45pm from Monday to Friday and from 9am to 7.45pm on Saturdays and Sundays. The Tullos site will however be closed on Wednesdays. 
Always check the Council website for the latest information before travelling to a recycling centre. 
 

 

The range of materials accepted at the sites is reduced to accommodate physical distancing measures on-site and help reduce queueing traffic by minimising visiting times and maximising the number of vehicles through the sites. At the same time, the range of materials include those that households most commonly need to get rid of.   
In addition, some of the reprocessors that normally take some of the materials for recycling or processing are not yet fully open.  
 

You should keep them for now. Store them safely at home until they are accepted at the recycling centres.  

To adhere with physical distancing rules, there are a number of changes to the way the sites operate:  

  • A limited number of cars will be allowed on site at any one time.  
  • Vans and trailers will not be accepted to reduce unloading times, to lower traffic congestion and keep staff and residents safe.  
  • Traffic will be managed at each site to keep everyone safe. Congestion will be kept as low as possible at each site and you may be asked to return another time if it is too busy.  
  • Only one person may leave the vehicle to unload items. 
  • New signage will be displayed outlining that residents should maintain a minimum 2m distance between all those on site.  
  • Staff are not able to assist you with unloading your waste so please only bring what you can safely carry on your own.  
  • When you arrive, you should follow the signs to join the queue of single file cars if there is one.  
  • Your ID and proof of residency will be checked while you wait. Please place this in your windscreen. Please keep your windows closed.  
  • At the barrier you will be asked what you’re bringing and directed to the appropriate bay – please remember, our teams will not be able to help empty your car so please only bring what you can safely carry yourself.  
  • Only one person may leave the vehicle to unload items. 
  • You will then leave via the signposted exit.  
     

Yes, however only one person is permitted to leave the vehicle to unload items.

As staff cannot help you unload please only bring to site what one person can safely carry.   

No. Large vans or trailers are not permitted for now. The sites are expected to be busy when they reopen and banning larger vehicles will allow more vehicles to access the sites.   

No, pedestrian access is not permitted at any time.  

No. This is to ensure that physical distancing measures are observed. Visitors are asked only to bring what they can safely deposit in the skips themselves. If for any reason you need to speak to staff during your visit, please wave to get their attention and keep 2m distance at all times.  

Do not bring waste at any time which has been used when Coronavirus symptoms have been present i.e. used tissues, wipes etc. This should be kept separately, double bagged and left for 72 hours before placing in your household bin.  

Only residents of Aberdeen can use the sites. This is to discourage householders from outwith the city making unnecessary journeys and ensure maximum access for Aberdeen residents.  Other local authorities provide their own HWRC facilities for residents in their areas. Residents are asked to ensure they have a proof of address document, such as a current utilities’ bill or driving licence, on their dashboard.  

Vehicles displaying a Blue Badge will be permitted access with a passenger (subject to normal physical distancing rules) so that they can unload the waste on the driver’s behalf if necessary.    

Many visitors can manage to drop their items off safely without assistance. If you have something you cannot manage yourself, you could book a bulky uplift.

We will continue to follow national guidance and monitor and review the practices at the HWRCs to ensure our staff and residents stay safe.  Changes (e.g. increasing the range of materials accepted) will only be implemented when it safe to do so.  Always check the Council website for the latest information before travelling to a HWRC.   

No, commercial waste cannot be disposed of at Household Waste Recycling Centres at any time. This is a breach of the site licence and it must be disposed of via a licensed waste operator/site.  

If you have something you cannot manage yourself, you could book a bulky uplift.

Please do not leave anything next to bins either on street or at recycling points. 

No, if you have paid someone to do the work, this is commercial waste and it is their responsibility  to dispose of any waste created. They should do this via a licenced waste contractor or site and it is your responsibility to ensure that they are able to do so. Commercial waste is not accepted at any Aberdeen City HWRC.  
 

Due to the restrictions imposed during the Coronavirus crisis we are unable to say when or if sites will open “normally” as they used to.  We will continue to review the situation in line with Government guidance and work to ensure that our sites are operating as fully as possible within the safety guidelines that are required to keep staff and site users safe. 

Garden and food waste collections (brown bins) were temporarily suspended in order to understand how the Council can deliver services whilst following the measures imposed by the UK government. Brown bin collections restarted from 6 April on a reduced frequency. 

No decisions regarding refunds will be taken until the impact of any changes is fully understood.

It is difficult to predict the future impact of coronavirus and whether any further changes to services will be necessary. 

Please visit our COVID-19 webpage for updates or follow us on Facebook or Twitter

Please help us by sharing this information with family, friends and neighbours, especially those who are unable to get updates online. 

  

No, the permit must be attached to your bin for garden waste to be collected. Crews will only collect garden waste from your bin if a permit is attached. 

All household waste and recycling centres in Aberdeen have been closed to the public because they were not on the list of essential journeys provided by the Scottish Government. The Scottish Government has announced that from 1 June visiting a HWRC will be a reasonable excuse for leaving home.    

We are working closely with our contractor SUEZ to agree how we can open the sites safely. Some changes will be necessary to maintain safety and maintain physical distancing and these will likely include changed or reduced opening hours, restrictions on type or volume of materials accepted at sites, and traffic restrictions. Residents should check the Council website for the latest information before travelling to a HWRC. Please stay updated by visiting our COVID-19 webpage for updates or follow us on Facebook or Twitter.  


If you have a large item that you need to dispose of you can arrange a large item collection or store it safely away from communal areas until the HWRCs reopen.

Following discussions with SUEZ, who operate the sites on our behalf and have experience reopening other HWRCs, a booking system was not considered necessary for the safe reopening our sites. We are managing it by limiting the number of vehicles allowed on site and the layout and location if the sites we are opening allows us to do this.  
 

There is a temporary suspension on requests for additional bins to allow us to prioritise the delivery of essential services with reduced resources. We appreciate your patience during this time.  
 

Residents should put food waste in their brown bin or their general waste bin – whichever is due for collection next.  

Some food waste can be home composted. Find out more about home composting.

It is difficult to predict the length and impact of the coronavirus pandemic.

Please visit our COVID-19 webpage for updates or follow us on Facebook or Twitter..

Please help us by sharing this information with family, friends and neighbours, especially those who are unable to get updates online.
 

Many caddy liner distribution points are now temporarily closed in response to the latest government advice on the coronavirus. A number of Spar Stores are once again distributing caddy liners. Please use the map to locate your nearest participating store.

Caddy liners can also be collected at

Danestone Community Centre
Open 11am – 2.30pm Tuesday  - Thursday

Mastrick Community Centre
Open 9am – 2pm Tuesday  and 10am – 12pm Thursday.

Powis Community Centre
Open 9.30am – 2pm Monday  - Friday

As an alternative to caddy liners you can: 

  • Use an ice cream tub or other container to collect your food waste and then tip it directly into your communal food waste bin or brown bin.  
  • Wrap food scraps in newspaper or paper towels and put directly into your communal food waste bin or brown bin.  
  • Uncooked food such as fruit and vegetable peelings can be home composted 
     

Any additional items left beside bins will not be collected. 
Simple tips to reduce your waste

  • Avoid food waste - visit Love Food Hate Waste or use apps such as Supercook
  • Shop smart – use reusable fruit and veg bags, bring your bags for life
  • Mend, repair and upcycle – give your stuff a longer life! Learn new skills and get your kids involved. 
  • Avoid single use packaging such as takeaway trays or water bottles
  • Use reusable personal care products such as cloth nappies and menstrual products
  • Help your garden grown - find out more about home composting
  • Stop unwanted mail using Mailing Preference Service and Royal Mail 
  • Sign up for electronic bills and statements. 

For more hints and tips on waste reduction visit the Greener Scotland website


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